Battery Part Restriction Program Effective March 1st, 2008
| Subject: | Battery Part Restriction Program Effective March 1st, 2008 |
| Models: | 2006-2009 GM Passenger Cars and Light Duty Trucks |
| 2006-2009 HUMMER H2, H3 |
| EXCEPT Hybrid, Saab, and Saturn Vehicles |
| Attention: | Please direct this bulletin to the Service and Parts Managers. Additional Information on GM Battery Maintenance while vehicles are in dealer stock can be found in Corporate Service Bulletin 05-06-03-007A or later. |
This bulletin is being revised to clarify that this bulletin involves customer owned vehicles and to update the information. Please discard Corporate Bulletin Number 08-06-03-002 (Section 06 -- Engine/Propulsion System).
Do This | Don't Do This |
|---|---|
Call the PQC to gain approval before replacing a battery in all CUSTOMER OWNED vehicles with less than 250 mi (400 km). | Do not install a new battery in a CUSTOMER OWNED vehicle with less than 250 mi (400 km) without PQC approval. |
Recent part reviews indicated that the majority of the batteries being replaced have not been properly tested with the Midtronics battery tester. A large percentage of batteries evaluated could have been recharged and returned to service.
Beginning Saturday, March 1st, 2008 GM will restrict battery Labor Operation N0110 for the first 250 mi (400 km) on all 2006-2009 vehicles.
Note: For vehicles in dealer stock - Battery recharging, swapping or replacement due to damage or lack of maintenance is not covered by the vehicle warranty during the period of dealer inventory storage as stated in the GM Service Policies and Procedures Manual. For customer owned vehicles, contact the Product Quality Center (PQC).
Prior to replacing any batteries or contacting the PQC, have technicians perform the proper diagnosis using a Midtronics battery tester. Technicians should record the complete seven digit Midtronic tester Code on the repair order. This code will be required when contacting the PQC and allows the agent to determine if the battery can be recharged.
Request for battery replacements when the Midtronics code indicates good battery, good recharge, charge and retest, in vehicle, too low, and invalid test code will not be authorized. Technicians must retest and/or recharge the battery or provide a valid code. The cold cranking amps (CCA) that was used during the test procedure will be compared with the proper CCA to insure a valid test was completed.
If the battery was replaced during a Cadillac road side service (U.S. only), it will still be necessary to contact the PQC. The claim or file number from the roadside call will be required when requesting authorization. The PQC's phone number is 1-866-654-7654.
If you have any concerns, contact your District Service Manager (DVM).
