Product Safety Recall - Driver Side Dual Stage Airbag Inflator

This recall is being revised per Administrative Message WIA20020054/DCS958. The inspection portion of the service procedure for all 2002-2003 Chevrolet TrailBlazer, GMC Envoy and Oldsmobile Bravada has been revised. The revised inspection addresses different labels that may be found on the backside of the air bag.

In addition, the parts table has also been revised. This revised parts table addresses questions received regarding interior color RPO codes.

Caution: FOR VEHICLES INVOLVED IN THIS RECALL, DO NOT FOLLOW THE NORMAL PROCEDURE OF DEPLOYING REPLACED AIR BAG MODULES. DEPLOYMENT OF AN AIR BAG MODULE REPLACED UNDER THIS RECALL COULD CAUSE THE INFLATOR MODULE TO EXPLODE AND COULD RESULT IN SEVERE INJURY FROM METAL AND PLASTIC DEBRIS.

General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2002-2003 Buick LeSabre, Rendezvous; Cadillac DeVille; Chevrolet Impala, Monte Carlo, TrailBlazer, Venture; GMC Envoy; Oldsmobile Aurora, Bravada, Silhouette; Pontiac Bonneville, Montana model vehicles. Some of these vehicles may have a driver side airbag inflator that could fracture at a weld during a deployment. Pieces of the inflator could strike and injure vehicle occupants and the airbag cushion would not inflate fully, reducing the capability of the bag to protect the driver.

Dealers are to inspect and, if necessary, replace the driver side airbag module assembly.

Involved are certain 2002-2003 Buick LeSabre, Rendezvous; Cadillac DeVille; Chevrolet Impala, Monte Carlo, TrailBlazer, Venture; GMC Envoy; Oldsmobile Aurora, Bravada, Silhouette; Pontiac Bonneville, Montana model vehicles and built within these VIN breakpoints:

Important: Some of the affected airbag modules were shipped to dealers by GMSPO between May 30, 2002 and July 15, 2002 and could have been used to service 2001-2002 model vehicles. Affected dealers will be contacted by GMSPO concerning disposition of such modules.

Important: Dealers should confirm vehicle eligibility through GMVIS (GM Vehicle Inquiry System) or GM Access Screen (Canada only) or DCS Screen 445 (IPC only) before beginning recall repairs. [Not all vehicles within the above breakpoints may be involved.]

Involved vehicles have been identified by Vehicle Identification Number. Computer listings containing the complete Vehicle Identification Number, customer name and address data have been prepared, and are being furnished to involved dealers with the recall bulletin. The customer name and address data furnished will enable dealers to follow-up with customers involved in this recall. Any dealer not receiving a computer listing with the recall bulletin has no involved vehicles currently assigned.

These dealer listings may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this listing to the follow-up necessary to complete this recall.

Important: Replacement parts for recall 02032 have been removed from order control. Air bags are now available in sufficient quantities which allows the normal fulfillment of dealer orders. Therefore, confirmation of the defective air bag 14-character bar code is no longer required and the special toll-free telephone number provided by GMSPO in the recall bulletin has been disconnected. Effective immediately, dealers should order replacement parts for this recall via the regular parts ordering process.

The following service procedures for replacing the driver's air bag module are different than those found in the Service Manuals. As a result the labor times published in this recall bulletin are different than those currently in the labor time guide. Additional time was added for comparing the serial number on the backside of the air bag with those listed in this bulletin and some time was deleted because removed and replaced air bags are NOT to be deployed.

Buick LeSabre, Cadillac DeVille and Pontiac Bonneville

1. Remove the rear seat cushion.
2. Remove the cover from the electrical center and remove the AIR BAG (LeSabre) or SIR (DeVille/Bonneville) fuse.
3. Using tool J 44298, release the spring clips on the rear side fo the DRIVER'S air bag that attach it to the steering wheel.
4. Disconnect the two air bag electrical connectors and the one horn electrical connector.
5. Remove the air bag.

Important: The complete 14 character bar code found on the rear side of the air bag in the next step must be recorded on the Repair Order in order for the claim to be paid.

6. Record on the Repair Order the 14 character bar code number found on the label on the rear side of the air bag.
7. Compare the last five characters of the bar code with those in the appropriate list included in the bulletin. Please note that the lists are broken down by vehicle name and interior color.

•	If the last five (5) characters of the bar code ARE found in the appropriate list, proceed to the next step and install a NEW air bag. Refer to the Parts Information section of this bulletin for important information on how to obtain a new air bag.

•	If the last five (5) characters of the bar code are NOT in the appropriate list, proceed to the next step and reinstall the air bag. Do NOT install a new air bag if the bar code number is NOT on the list.

8. Connect the two air bag electrical connectors and the horn electrical connector to the air bag.
9. Route the wiring harness as necessary and position the air bag to the steering wheel.
10. Press the air bag to the steering wheel to engage the spring clips.
11. Install the AIR BAG or SIR fuse and the cover on the electrical center.
12. Install the rear seat cushion.
13. Turn the ignition switch to the ON position and verify that the AIR BAG indicator flashes seven (7) times and goes out.
14. Open the hood, install the GM Recall Identification Label and close the hood.
15. If a NEW air bag was installed, place the old air bag in the box that the new air bag came in, tape it shut and mark the box as follows:

"DO NOT DEPLOY" -- "FOR FURTHER INFORMATION REFER TO RECALL BULLETIN #02032"

To arrange for return of air bag modules removed from vehicles involved in this recall ONLY contact Autoliv via telephone at (800)503-0967 (US); (248)375-6567 (CAN/MEX/IPC). An Autoliv representative will make arrangements to pick up and safely dispose of the modules. Removed modules should be stored in an area with limited access.

Chevrolet Venture, Oldsmobile Silhouette and Pontiac Montana

1. Remove the cover from the electrical center on the right side end of the instrument panel.
2. Remove the SIR fuse.
3. Using tool J 44298, release the spring clips on the rear side fo the DRIVER'S air bag that attach it to the steering wheel.
4. Disconnect the two air bag electrical connectors and the one horn electrical connector.
5. Remove the air bag.

Important: The complete 14 character bar code found on the rear side of the air bag in the next step must be recorded on the Repair Order in order for the claim to be paid.

6. Record on the Repair Order the 14 character bar code number found on the label on the rear side of the air bag.
7. Compare the last five characters of the bar code with those in the appropriate list included in the bulletin. Please note that the lists are broken down by vehicle name and interior color.

•	If the last five (5) characters of the bar code ARE found in the appropriate list, proceed to the next step and install a NEW air bag. Refer to the Parts Information section of this bulletin for important information on how to obtain a new air bag.

•	If the last five (5) characters of the bar code are NOT in the appropriate list, proceed to the next step and reinstall the air bag. Do NOT install a new air bag if the bar code number is NOT on the list.

8. Connect the two air bag electrical connectors and the horn electrical connector to the air bag.
9. Route the wiring harness as necessary and position the air bag to the steering wheel.
10. Press the air bag to the steering wheel to engage the spring clips.
11. Install the SIR fuse.
12. Install the cover over the electrical center on the right side end of the instrument panel.
13. Turn the ignition switch to the ON position and verify that the AIR BAG indicator flashes seven (7) times and goes out.
14. Open the hood, install the GM Recall Identification Label and close the hood.
15. If a NEW air bag was installed, place the old air bag in the box that the new air bag came in, tape it shut and mark the box as follows:

"DO NOT DEPLOY" -- "FOR FURTHER INFORMATION REFER TO RECALL BULLETIN #02032"

To arrange for return of air bag modules removed from vehicles involved in this recall ONLY contact Autoliv via telephone at (800)503-0967 (US); (248)375-6567 (CAN/MEX/IPC). An Autoliv representative will make arrangements to pick up and safely dispose of the modules. Removed modules should be stored in an area with limited access.

Chevrolet TrailBlazer, GMC Envoy and Oldsmobile Bravada

1. Open the hood, remove the cover from the underhood electrical center and remove the AIR BAG fuse.
2. Using a blunt-ended tool, release the DRIVER'S air bag by pushing the leaf spring fasteners inward through the two small access holes located on the rear side of the steering wheel.
3. Disconnect the two electrical connectors from the backside of the air bag.
4. Remove the air bag and inspect the serial number located on the backside.

Important: Depending on when the air bag was manufactured, different types of labels were used for identification purposes.

Some air bags were manufactured with a bar code label (for scanning) located on the backside of the air bag. The bar code includes a 14 character serial number, which is a combination of numbers and letters with an asterisk at the beginning and end. There are no spaces between the character. Example: *AB7470Q6T2N19E*
Some air bags were manufactured with a "CAUTION" label that has 14 characters below the words "Part Number." The 14 characters are a combination of number and letters and have no spaces between them. The 14 characters are a serial number, NOT a part number. Example:
Part Number
AB7470Q6TAR7S3
Some air bags were manufactured with a "CAUTION" label that has an 8 character part number located in the lower left corner followed by 12 characters. The 12 characters are a combination of numbers and letters and are NOT evenly spaced. The 12 characters are a serial number. Example:
Part Number
15168512      AT4EJ 150 02 41

Important: The complete 12 or 14 character serial number found on the rear side of the air bag in the next step must be recorded on the Repair Order in order for the claim to be paid.

5. Record on the Repair Order the 12 or 14 character serial number from the air bag.
6. If the air bag has a 14 character serial number, compare the LAST five (5) characters (example: 2N19E or AR7S3) with those in the appropriate list included in the bulletin. Please note that the lists are broken down by vehicle name and interior color.

If the air bag has a 12 character serial number following the 8 character part number, compare the FIRST five (5) characters (example: AT4EJ) immediately following the part number with those in the appropriate list included in the part number.

If the five (5) characters ARE found in the appropriate list, proceed to the next step and install a NEW air bag. Refer to the Parts Information section in this bulletin for important information on how to obtain a new air bag.

If the five (5) characters are NOT in the appropriate list, proceed to the next step and reinstall the air bag. DO NOT install a new air bag if the five (5) characters are not on the list.

7. Connect the two electrical connectors to the air bag.
8. Route the wiring harness as necessary and position the air bag to the steering wheel.
9. Press the air bag to the steering wheel to engage the leaf springs.
10. Install the AIR BAG fuse.
11. Install the cover on the underhood electrical center.
12. Turn the ignition switch to the ON position and verify that the AIR BAG indicator flashes seven (7) times and goes out.
13. Open the hood, install the GM Recall Identification Label and close the hood.
14. If a NEW air bag was installed, place the old air bag in the box that the new air bag came in, tape it shut and mark the box as follows:

"DO NOT DEPLOY" -- "FOR FURTHER INFORMATION REFER TO RECALL BULLETIN #02032"

To arrange for return of air bag modules removed from vehicles involved in this recall ONLY contact Autoliv via telephone at (800)503-0967 (US); (248)375-6567 (CAN/MEX/IPC). An Autoliv representative will make arrangements to pick up and safely dispose of the modules. Removed modules should be stored in an area with limited access.

Chevrolet Impala and Monte Carlo

1. Remove the cover from the electrical center on the left side end of the instrument panel.
2. Remove the SRS fuse.
3. On IMPALA models, using tool J 44298, release the spring clips on the rear side of the DRIVER'S air bag that attach it to the steering wheel.

On MONTE CARLO models:

•

With the front wheels facing straight ahead, turn the steering wheel 90 degrees (1/4 turn) to the left so that the right spoke is now facing upwards. Using a flat-bladed screwdriver through the hole in the rear side of the upwards facing spoke, move the spring clip in a DOWNWARDS direction while pulling that corner of the air bag away from the steering wheel.

•

Continue turning the steering wheel another 90 degrees (1/4 turn) so that the bottom spoke is now facing upwards. At this point the steering wheel is upside down. Again, using a flat-bladed screwdriver through the hole in the rear side of the upwards facing spoke, move the spring clip towards the CENTER of the vehicle while pulling that corner of the air bag away from the steering wheel.

•	Turn the steering wheel back until the left spoke is facing upwards. Once again using a flat-bladed screwdriver through the hole in the rear side of the upwards facing spoke, move the spring clip in an UPWARDS direction while pulling that corner of the air bag away from the steering wheel.

4. Disconnect the two air bag electrical connectors and the one horn electrical connector.
5. Remove the air bag.

Important: The complete 14 character bar code found on the rear side of the air bag in the next step must be recorded on the Repair Order in order for the claim to be paid.

6. Record on the Repair Order the 14 character bar code number found on the label on the rear side of the air bag.
7. Compare the last five characters of the bar code with those in the appropriate list included in the bulletin. Please note that the lists are broken down by vehicle name and interior color.

•	If the last five (5) characters of the bar code ARE found in the appropriate list, proceed to the next step and install a NEW air bag. Refer to the Parts Information section of this bulletin for important information on how to obtain a new air bag.

•	If the last five (5) characters of the bar code are NOT in the appropriate list, proceed to the next step and reinstall the air bag. Do NOT install a new air bag if the bar code number is NOT on the list.

8. Connect the two air bag electrical connectors and the horn electrical connector to the air bag.
9. Route the wiring harness as necessary and position the air bag to the steering wheel.
10. Press the air bag to the steering wheel to engage the spring clips.
11. Install the SRS fuse.
12. Install the cover over the electrical center on the left side end of the instrument panel.
13. Turn the ignition switch to the ON position and verify that the AIR BAG indicator flashes seven (7) times and goes out.
14. Open the hood, install the GM Recall Identification Label and close the hood.
15. If a NEW air bag was installed, place the old air bag in the box that the new air bag came in, tape it shut and mark the box as follows:

"DO NOT DEPLOY" -- "FOR FURTHER INFORMATION REFER TO RECALL BULLETIN #02032"

To arrange for return of air bag modules removed from vehicles involved in this recall ONLY contact Autoliv via telephone at (800)503-0967 (US); (248)375-6567 (CAN/MEX/IPC). An Autoliv representative will make arrangements to pick up and safely dispose of the modules. Removed modules should be stored in an area with limited access.

Buick Rendezvous

1. Remove the cover from the electrical center on the right side end of the floor console.
2. Remove the AIR BAG fuse.
3. Using tool J 44298, release the spring clips on the rear side fo the DRIVER'S air bag that attach it to the steering wheel.
4. Disconnect the two air bag electrical connectors and the one horn electrical connector.
5. Remove the air bag.

Important: The complete 14 character bar code found on the rear side of the air bag in the next step must be recorded on the Repair Order in order for the claim to be paid.

6. Record on the Repair Order the 14 character bar code number found on the label on the rear side of the air bag.
7. Compare the last five characters of the bar code with those in the appropriate list included in the bulletin. Please note that the lists are broken down by vehicle name and interior color.

•	If the last five (5) characters of the bar code ARE found in the appropriate list, proceed to the next step and install a NEW air bag. Refer to the Parts Information section of this bulletin for important information on how to obtain a new air bag.

•	If the last five (5) characters of the bar code are NOT in the appropriate list, proceed to the next step and reinstall the air bag. Do NOT install a new air bag if the bar code number is NOT on the list.

8. Connect the two air bag electrical connectors and the horn electrical connector to the air bag.
9. Route the wiring harness as necessary and position the air bag to the steering wheel.
10. Press the air bag to the steering wheel to engage the spring clips.
11. Install the AIR BAG fuse.
12. Install the cover over the electrical center on the right side end of the floor console.
13. Turn the ignition switch to the ON position and verify that the AIR BAG indicator flashes seven (7) times and goes out.
14. Open the hood, install the GM Recall Identification Label and close the hood.
15. If a NEW air bag was installed, place the old air bag in the box that the new air bag came in, tape it shut and mark the box as follows:

"DO NOT DEPLOY" -- "FOR FURTHER INFORMATION REFER TO RECALL BULLETIN #02032"

To arrange for return of air bag modules removed from vehicles involved in this recall ONLY contact Autoliv via telephone at (800)503-0967 (US); (248)375-6567 (CAN/MEX/IPC). An Autoliv representative will make arrangements to pick up and safely dispose of the modules. Removed modules should be stored in an area with limited access.

Oldsmobile Aurora

1. Remove the rear seat cushion.
2. Remove the cover from the electrical center and remove the AIR BAG fuse.
3. Remove the cover from the base of the cruise control lever on the rear side of the steering wheel.
4. Using a flat-bladed screwdriver, release the spring clips on the rear side fo the DRIVER'S air bag that attach it to the steering wheel.
5. Disconnect the two air bag electrical connectors and the one horn electrical connector.
6. Remove the air bag.

Important: The complete 14 character bar code found on the rear side of the air bag in the next step must be recorded on the Repair Order in order for the claim to be paid.

7. Record on the Repair Order the 14 character bar code number found on the label on the rear side of the air bag.
8. Compare the last five characters of the bar code with those in the appropriate list included in the bulletin. Please note that the lists are broken down by vehicle name and interior color.

•	If the last five (5) characters of the bar code ARE found in the appropriate list, proceed to the next step and install a NEW air bag. Refer to the Parts Information section of this bulletin for important information on how to obtain a new air bag.

•	If the last five (5) characters of the bar code are NOT in the appropriate list, proceed to the next step and reinstall the air bag. Do NOT install a new air bag if the bar code number is NOT on the list.

9. Connect the two air bag electrical connectors and the horn electrical connector to the air bag.
10. Route the wiring harness as necessary and position the air bag to the steering wheel.
11. Press the air bag to the steering wheel to engage the spring clips.
12. Install the cover on the base of the cruise control lever on the rear side of the steering wheel.
13. Install the AIR BAG fuse and the cover on the electrical center.
14. Install the rear seat cushion.
15. Turn the ignition switch to the ON position and verify that the AIR BAG indicator flashes seven (7) times and goes out.
16. Open the hood, install the GM Recall Identification Label and close the hood.
17. If a NEW air bag was installed, place the old air bag in the box that the new air bag came in, tape it shut and mark the box as follows:

"DO NOT DEPLOY" -- "FOR FURTHER INFORMATION REFER TO RECALL BULLETIN #02032"

To arrange for return of air bag modules removed from vehicles involved in this recall ONLY contact Autoliv via telephone at (800)503-0967 (US); (248)375-6567 (CAN/MEX/IPC). An Autoliv representative will make arrangements to pick up and safely dispose of the modules. Removed modules should be stored in an area with limited access.

Place a Program Identification Label on each vehicle corrected in accordance with the instructions outlined in this Product Program Bulletin. Each label provides a space to include the program number and the five (5) digit dealer code of the dealer performing the program service. This information may be inserted with a typewriter or a ball point pen.

Put the Program Identification Label on a clean and dry surface of the radiator core support in an area that will be visible to people servicing the vehicle. When installing the Program Identification Label, be sure to pull the tab to allow the adhesion of the clear protective covering. Additional Program Identification Labels for US dealers can be obtained from Dealer Support Materials by either ordering on the web from DWD Store, gm-dealerworld.com, or calling 1-866-700-0001 (Monday-Friday, 8:00 am to 5:00 pm EST). Request Item Number S-1015 when ordering.

Additional Program Identification Labels for IPC dealers can be obtained from your Regional Marketing Office.

FOR CANADA

Place a Recall Identification Label on each vehicle in accordance with the instructions outlined in this Product Recall Bulletin. Each label provides a space to include the recall number and the five (5) digit dealer code of the dealer performing the recall service. This information may be inserted with a typewriter or a ball point pen.

Put the Recall Identification Label on a clean and dry surface of the radiator core support in an area that will be visible to people servicing the vehicle. Additional Recall Identification Labels for Canadian dealers can be obtained from DGN by calling 1-800-668-5539 (Monday-Friday, 8:00 am to 5:00 pm EST). Ask for Item Number GMP 91 when ordering.

The General Motors Courtesy Transportation program is intended to minimize customer inconvenience when a vehicle requires a repair that is covered by the New Vehicle Limited Warranty. The availability of courtesy transportation to customers whose vehicles are within the warranty coverage period and involved in a product program is very important in maintaining customer satisfaction. Dealers are to ensure that these customers understand that shuttle service or some other form of courtesy transportation is available and will be provided at no charge. Dealers should refer to the General Motors Service Policies and Procedures Manual for Courtesy Transportation guidelines.

Submit a Product Recall Claim with the information indicated below:

Refer to the General Motors WINS Claims Processing Manual for details on Product Recall Claim Submission.

Customers will be notified of this recall on their vehicles by General Motors (see copy of customer letter included with this bulletin).

Important: Customers are being advised, in the notification letter, that a courtesy vehicle will be provided at no charge if their vehicle requires airbag replacement (i.e. vehicle kept over night).

Letters will be sent to known owners of record located within areas covered by the US National Traffic and Motor Vehicle Safety Act. For owners outside these areas, dealers should notify customers using the attached sample letter.

The US National Traffic and Motor Vehicle Safety Act provides that each vehicle which is subject to a recall of this type must be adequately repaired within a reasonable time after the customer has tendered it for repair. A failure to repair within sixty days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the customer may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation. To avoid having to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each customer and to repair their vehicle as soon as possible. In the recall notification letters, customers are told how to contact the US National Highway Traffic Safety Administration if the recall is not completed within a reasonable time.

FOR ALL

All unsold new vehicles in dealers' possession and subject to this recall MUST be held and inspected/repaired per the service procedure of this recall bulletin BEFORE customers take possession of these vehicles.

Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.

Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. This could be done by mailing to such customers a copy of the customer letter accompanying this bulletin. Recall follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.

In summary, whenever a vehicle subject to this recall enters your vehicle inventory, or is in your dealership for service in the future, please take the steps necessary to be sure the recall correction has been made before selling or releasing the vehicle.

Dear General Motors Customer:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2002-2003 Buick LeSabre, Rendezvous; Cadillac DeVille; Chevrolet Impala, Monte Carlo, TrailBlazer, Venture; GMC Envoy; Oldsmobile Aurora, Bravada, Silhouette; Pontiac Bonneville, Montana model vehicles. Some of these vehicles may have a driver side airbag inflator that could fracture at a weld during a deployment. Pieces of the inflator could strike and injure vehicle occupants and the airbag cushion would not inflate fully, reducing the capability of the bag to protect the driver.

Your dealer will inspect, and replace if necessary, the driver side airbag module assembly. This service will be performed for you at no charge .

Performing the inspection takes about 15 to 30 mintues. Most vehicles will only require an inspection. Additional time may be required to schedule and process your vehicle. If you dealer has a large number of vehicles awaiting service, this additional time may be significant. Please ask your dealer if you wish to know how much additional time will be needed to schedule, process and repair your vehicle.

The airbag module will be replaced in some vehicles and your dealer will have to order the correct part for your vehicle. Parts for each vehicle are available and the specific part needed for your vehicle will be shipped as quickly as possible. It will be necessary in most cases to leave your vehicle overnight or longer until the part is received and installed. A courtesy vehicle will be provided in such cases.

Please contact your dealer as soon as possible to arrange a service date. Parts are available and instructions for making this correction have been sent to your dealer.

Your dealer is best equipped to obtain parts and provide services to correct your vehicle as promptly as possible. Should your dealer be unable to schedule a service date within a reasonable time, you should contact the appropriate Customer Assistance Center at the number listed below:

If, after contacting the appropriate customer assistance center, you are still not satisfied that we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street SW, Washington, DC 20590 or call 1-888-327-4236.

The attached customer reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction in the shortest possible time. If you no longer own this vehicle, please let us know by completing the attached and mailing it in the postage paid envelope.

If your vehicle is within the New Vehicle Limited Warranty, your dealer will provide you with shuttle service or some other form of courtesy transportation while your vehicle is at the dealership for this repair. Please refer to your Owner's Manual and your dealer for details on Courtesy Transportation.

We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products.