GM Service Manual Online
For 1990-2009 cars only

Customer Satisfaction - Incorrect Left Front Coil Spring

Subject:00038 -- Incorrect Left Front Coil Spring

Models:Certain 2000 Pontiac Grand Am SE Model Vehicles



Condition

General Motors has decided that certain 2000 Pontiac Grand Am SE model vehicles equipped with 16 inch touring tires (RPO QQK) may have been built with an incorrect left front coil spring. On aggressive right turns, the left front suspension may exhibit excessive travel and could bottom out.

Correction

Dealers are to inspect for the presence of the incorrect spring and if necessary, replace the spring, check and adjust alignment, and check and adjust the headlamp aim.

Vehicles Involved

Involved are the following 2000 Pontiac Grand AM SE model vehicles equipped with 16 inch touring tires (RPO QQK):

C Plant

1G2NF52T0YC529942

1G2NF52T9YC531110

1G2NF52T9YC532693

1G2NF52T1YC535281

1G2BF52TXYC529947

1G2NF52T6YC531114

1G2NF52T0YC532694

1G2NF52T2YC535287

1G2NF52T1YC529951

1G2NF52TXYC531133

1G2NF52T7YC532708

1G2NF52T7YC535303

1G2NF52T9YC529955

1G2NF52T0YC531139

1G2NF52T5YC532710

1G2NF52T7YC535317

1G2NF52T1YC529965

1G2NF52T6YC531145

1G2NF52T0YC532727

1G2NF52T9YC535349

1G2NF52T7YC529968

1G2NF52T3YC531149

1G2NF52T4YC532732

1G2NF52T0YC535403

1G2NF52T5YC529970

1G2NF52T5YC531153

1G2NF52T2YC532759

1G2NF52T8YC535424

1G2NF52T4YC529975

1G2NF52T4YC531158

1G2NF52T1YC532784

1G2NF52T8YC535441

1G2NF52TXYC529978

1G2NF52T4YC531161

1G2NF52T0YC532789

1G2NF52T0YC535482

1G2NF52T4YC529989

1G2NF52T8YC531163

1G2NF52T2YC532793

1G2NF52E2YC535484

1G2NF52T6YC529993

1G2NF52T9YC531169

1G2NF52T0YC532825

1G2NF52T3YC535508

1G2NF52T2YC530011

1G2NF52TXYC531195

1G2NF52T2YC532826

1G2NF52T5YC535509

1G2NF52T8YC530014

1G2NF52T1YC531196

1G2NF52T4YC532861

1G2NF52T4YC535517

1G2NF52T1YC530016

1G2NF52T5YC531198

1G2NF52T2YC532874

1G2NF52T6YC535518

1G2NF52T5YC530018

1G2NF52TXYC531200

1G2NF52T7YC532921

1G2NF52T8YC535522

1G2NF52T0YC530024

1G2NF52T3YC531202

1G2NF52T4YC532942

1G2NF52T4YC535548

1G2NF52T2YC530039

1G2NF52T5YC531203

1G2NF52T5YC532948

1G2NF52T5YC535557

1G2NF52T3YC530051

1G2NF52T7YC531204

1G2NF52T7YC532952

1G2NF52T7YC535558

1G2NF52T3YC530065

1G2NF52T9YC531205

1G2NF52T9YC532953

1G2NF52T7YC535575

1G2NF52T9YC530068

1G2NF52T6YC531209

1G2NF52T8YC533012

1G2NF52T2YC535595

1G2NF52T8YC530076

1G2NF52T3YC531216

1G2NF52T1YC533014

1G2NF52T2YC535600

1G2NF52TXYC530077

1G2NF52T8YC531227

1G2NF52T7YC533048

1G2NF52T9YC535612

1G2NF52T1YC530081

1G2NF52T7YC531235

1G2NF52T6YC533056

1G2NF52T6YC535616

1G2NF52T9YC530085

1G2NF52T4YC531239

1G2NF52T8YC533057

1G2NF52T7YC535642

1G2NF52T4YC530088

1G2NF52T4YC531242

1G2NF52T1YC533059

1G2NF52T4YC535646

1G2NF52T2YC530090

1G2NF52T8YC531244

1G2NF52TXYC533061

1G2NF52T8YC535648

1G2NF52T1YC530114

1G2NF52T5YC531251

1G2NF52T0YC533103

1G2NF52T8YC535651

1G2NF52T2YC530123

1G2NF52T2YC531255

1G2NF52T6YC533106

1G2NF52T2YC535659

1G2NF52T3YC530129

1G2NF52T6YC531257

1G2NF52T8YC533107

1G2NF52T3YC535668

1G2NF52T4YC530141

1G2NF52T1YC531263

1G2NF52T3YC533113

1G2NF52T0YC535692

1G2NF52T2YC530171

1G2NF52T2YC531272

1G2NF52T7YC533132

1G2NF52TXYC535697

1G2NF52T6YC530173

1G2NF52T8YC531275

1G2NF52T7YC533177

1G2NF52TXYC535702

1G2NF52TXYC530175

1G2NF52T1YC531280

1G2NF52T2YC533183

1G2NF52T1YC535703

1G2NF52T5YC530181

1G2NF52T7YC531297

1G2NF52T8YC533186

1G2NF52T5YC535705

1G2NF52T0YC530184

1G2NF52T0YC531299

1G2NF52T3YC533189

1G2NF52T8YC535715

1G2NF52T8YC530188

1G2NF52T0YC531304

1G2NF52T9YC533200

1G2NF52TXYC535716

1G2NF52T6YC530190

1G2NF52TXYC531309

1G2NF52T5YC533209

1G2NF52T1YC535720

1G2NF52T0YC530198

1G2NF52T9YC531317

1G2NF52T6YC533221

1G2NF52TXYC535733

1G2NF52T1YC530209

1G2NF52T8YC531325

1G2NF52T4YC533248

1G2NF52T7YC535740

1G2NF52T2YC530218

1G2NF52T7YC531333

1G2NF52T7YC533275

1G2NF52TXYC535750

1G2NF52T1YC530226

1G2NF52T6YC531341

1G2NF52T6YC533283

1G2NF52T3YC535766

1G2NF52T6YC530240

1G2NF52T9YC531351

1G2NF52TXYC533299

1G2NF52T2YC535774

1G2NF52T1YC530243

1G2NF52TXYC531357

1G2NF52T1YC533353

1G2NF52T1YC535796

1G2NF52T7YC530246

1G2NF52T1YC531358

1G2NF52T0YC533358

1G2NF52T5YC535798

1G2NF52TXYC530273

1G2NF52T2YC531367

1G2NF52T0YC533361

1G2NF52TXYC535828

1G2NF52T1YC530274

1G2NF52T8YC531373

1G2NF52TXYC533366

1G2NF52T8YC535830

1G2NF52T9YC530278

1G2NF52T0YC531383

1G2NF52T2YC533376

1G2NF52TXYC535845

1G2NF52T3YC530292

1G2NF52T8YC531390

1G2NF52T5YC533405

1G2NF52T7YC535849

1G2NF52T9YC530295

1G2NF52T7YC531395

1G2NF52T4YC533427

1G2NF52T7YC535866

1G2NF52T2YC530302

1G2NF52T4YC531418

1G2NF52T6YC533431

1G2NF52T0YC535868

1G2NF52T6YC530304

1G2NF52T4YC531421

1G2NF52T8YC533432

1G2NF52T4YC535873

1G2NF52T5YC530309

1G2NF52TXYC531424

1G2NF52T1YC533434

1G2NF52T1YC535877

1G2NF52T4YC530317

1G2NF52T9YC531429

1G2NF52T9YC533438

1G2NF52T9YC535884

1G2NF52T0YC530329

1G2NF52T9YC531432

1G2NF52TXYC533447

1G2NF52T5YC535896

1G2NF52T4YC530334

1G2NF52T2YC531451

1G2NF52T5YC533453

1G2NF52T9YC535920

1G2NF52TXYC530337

1G2NF52T4YC531452

1G2NF52T0YC533456

1G2NF52T2YC535922

1G2NF52T1YC530341

1G2NF52T5YC531461

1G2NF52T9YC533469

1G2NF52T9YC535934

1G2NF52T0YC530346

1G2NF52T6YC531467

1G2NF52T6YC533476

1G2NF52T4YC535937

1G2NF52T4YC530348

1G2NF52T1YC531473

1G2NF52TXYC533478

1G2NF52T4YC535940

1G2NF52T8YC530353

1G2NF52T5YC531475

1G2NF52T5YC533498

1G2NF52T3YC535945

1G2NF52T9YC530359

1G2NF52T0YC531481

1G2NF52T1YC533515

1G2NF52T3YC535962

1G2NF52T9YC530362

1G2NF52T6YC531484

1G2NF52T1YC533529

1G2NF52TXYC535988

1G2NF52TXYC530368

1G2NF52TXYC531486

1G2NF52T4YC533542

1G2NF52T3YC535993

1G2NF52T0YC530380

1G2NF52T1YC531487

1G2NF52T3YC533547

1G2NF52T1YC536009

1G2NF52T8YC530384

1G2NF52T5YC531492

1G2NF52T9YC533553

1G2NF52T7YC536015

1G2NF52T3YC530387

1G2NF52T9YC531494

1G2NF52T7YC533583

1G2NF52T8YC536024

1G2NF52T5YC530388

1G2NF52T6YC531498

1G2NF52T0YC533585

1G2NF52T6YC536071

1G2NF52T9YC530393

1G2NF52T0YC531500

1G2NF52T6YC533588

1G2NF52T9YC536078

1G2NF52T8YC530398

1G2NF52T2YC531501

1G2NF52T4YC533590

1G2NF52T4YC536084

1G2NF52T8YC530403

1G2NF52T4YC531502

1G2NF52T2YC533619

1G2NF52T6YC536085

1G2NF52T7YC530408

1G2NF52TXYC531505

1G2NF52T0YC533621

1G2NF52T1YC536091

1G2NF52T1YC530422

1G2NF52T5YC531511

1G2NF52TXYC533626

1G2NF52T5YC536109

1G2NF52T9YC530426

1G2NF52T6YC531517

1G2NF52T1YC533627

1G2NF52T2YC536116

1G2NF52T2YC530431

1G2NF52T8YC531518

1G2NF52T8YC531518

1G2NF52T4YC536120

1G2NF52T8YC530434

1G2NF52T6YC531534

1G2NF52T8YC533656

1G2NF52T1YC536124

1G2NF52T5YC530438

1G2NF52T9YC531558

1G2NF52T8YC533723

1G2NF52T6YC536135

1G2NF52T9YC530443

1G2NF52T9YC531561

1G2NF52T1YC533739

1G2NF52TXYC536137

1G2NF52T6YC530450

1G2NF52T0YC531562

1G2NF52T0YC533750

1G2NF52T7YC536161

1G2NF52T5YC530455

1G2NF52T6YC531565

1G2NF52T1YC533756

1G2NF52T0YC536163

1G2NF52T6YC530464

1G2NF52T3YC531572

1G2NF52T5YC533761

1G2NF52T8YC536167

1G2NF52TXYC530466

1G2NF52T2YC531580

1G2NF52TXYC533822

1G2NF52T2YC536181

1G2NF52T4YC530480

1G2NF52T6YC531582

1G2NF52T5YC533825

1G2NF52T3YC536206

1G2NF52T7YC530490

1G2NF52T9YC531589

1G2NF52T0YC533828

1G2NF52T0YC536213

1G2NF52T6YC530500

1G2NF52T8YC531602

1G2NF52T5YC533842

1G2NF52T2YC536228

1G2NF52T1YC530503

1G2NF52T3YC531605

1G2NF52T2YC533894

1G2NF52TXYC536235

1G2NF52TXYC530516

1G2NF52T7YC531610

1G2NF52T6YC533896

1G2NF52T5YC536241

1G2NF52T5YC530519

1G2NF52T9YC531611

1G2NF52T4YC533914

1G2NF52T8YC536265

1G2NF52T2YC530526

1G2NF52T2YC531613

1G2NF52E1YC533936

1G2NF52T7YC536273

1G2NF52T6YC530528

1G2NF52TXYC531617

1G2NF52T8YC533947

1G2NF52T8YC536282

1G2NF52T7YC530540

1G2NF52T1YC531618

1G2NF52T8YC533981

1G2NF52TXYC536302

1G2NF52T1YC530551

1G2NF52TXYC531634

1G2NF52T8YC533995

1G2NF52T1YC536303

1G2NF52T2YC530560

1G2NF52T0YC531643

1G2NF52T5YC533999

1G2NF52T1YC536320

1G2NF52T3YC530566

1G2NF52TXYC531651

1G2NF52T8YC534015

1G2NF52T6YC536331

1G2NF52T9YC530569

1G2NF52T3YC531653

1G2NF52T1YC534048

1G2NF52T1YC536348

1G2NF52T4YC530575

1G2NF52T0YC531660

1G2NF52T7YC534054

1G2NF52T3YC536349

1G2NF52TXYC530578

1G2NF52T2YC531661

1G2NF52T2YC534074

1G2NF52T5YC536353

1G2NF52TXYC530581

1G2NF52T4YC531662

1G2NF52T1YC534079

1G2NF52T4YC536358

1G2NF52T1YC530582

1G2NF52T0YC531674

1G2NF52TXYC534100

1G2NF52T4YC536389

1G2NF52T7YC530585

1G2NF52T3YC531684

1G2NF52T1YC534101

1G2NF52T6YC536412

1G2NF52T4YC530589

1G2NF52T0YC531688

1G2NF52T4YC534108

1G2NF52T7YC536418

1G2NF52T5YC530603

1G2NF52T2YC531692

1G2NF52T6YC534109

1G2NF52T9YC536422

1G2NF52T3YC530616

1G2NF52TXYC531696

1G2NF52T5YC534120

1G2NF52T0YC536423

1G2NF52T8YC530627

1G2NF52T1YC531702

1G2NF52T4YC534156

1G2NF52T2YC536424

1G2NF52T8YC530630

1G2NF52T1YC531716

1G2NF52T6YC534207

1G2NF52T6YC536426

1G2NF52T6YC530691

1G2NF52T4YC531743

1G2NF52EXYC534213

1G2NF52T1YC536432

1G2NF52TXYC530709

1G2NF52T8YC531745

1G2NF52T3YC534214

1G2NF52T7YC536449

1G2NF52T1YC530713

1G2NF52T2YC531756

1G2NF52T7YC534216

1G2NF52T5YC536451

1G2NF52T3YC530731

1G2NF52T5YC531766

1G2NF52T4YC534240

1G2NF52T1YC536480

1G2NF52T6YC530738

1G2NF52T2YC531806

1G2NF52T1YC534244

1G2NF52T0YC536499

1G2NF52T8YC530742

1G2NF52T9YC531818

1G2NF52T6YC534255

1G2NF52T8YC536511

1G2NF52T5YC530746

1G2NF52T9YC531821

1G2NF52T0YC534266

1G2NF52T3YC536514

1G2NF52T9YC530751

1G2NF52T2YC531823

1G2NF52T6YC534286

1G2NF52T0YC536552

1G2NF52T4YC530754

1G2NF52T5YC531847

1G2NF52T5YC534313

1G2NF52TXYC536557

1G2NF52T8YC530756

1G2NF52T9YC531849

1G2NF52T9YC534315

1G2NF52T7YC536564

1G2NF52T1YC530758

1G2NF52T6YC531856

1G2NF52T9YC534329

1G2NF52T4YC536571

1G2NF52T1YC530761

1G2NF52T3YC531863

1G2NF52T0YC534333

1G2NF52T0YC536597

1G2NF52T5YC530763

1G2NF52T7YC531865

1G2NF52T7YC534362

1G2NF52T5YC536613

1G2NF52T9YC530765

1G2NF52T9YC531866

1G2NF52T0YC534381

1G2NF52T7YC536631

1G2NF52T0YC530766

1G2NF52T7YC531901

1G2NF52T4YC534402

1G2NF52T3YC536657

1G2NF52T2YC530770

1G2NF52T9YC531916

1G2NF52T4YC534416

1G2NF52T7YC536659

1G2NF52T8YC530773

1G2NF52T2YC531921

1G2NF52T9YC534427

1G2NF52T3YC536660

1G2NF52T1YC530775

1G2NF52T8YC531924

1G2NF52T8YC534435

1G2NF52T0YC536664

1G2NF52T5YC530780

1G2NF52T7YC531929

1G2NF52T9YC534444

1G2NF52T6YC536670

1G2NF52T4YC530785

1G2NF52T5YC531931

1G2NF52T3YC534455

1G2NF52T7YC536693

1G2NF52T2YC530798

1G2NF52T7YC531932

1G2NF52T7YC534474

1G2NF52T6YC536698

1G2NF52T2YC530820

1G2NF52T0YC531934

1G2NF52T6YC534479

1G2NF52T1YC536706

1G2NF52T6YC530822

1G2NF52TXYC531942

1G2NF52T5YC534506

1G2NF52T3YC536707

1G2NF52TXYC530824

1G2NF52T7YC531963

1G2NF52T3YC534522

1G2NF52T0YC536731

1G2NF52T5YC530830

1G2NF52TXYC532007

1G2NF52T0YC534526

1G2NF52T1YC536740

1G2NF52T7YC530831

1G2NF52T3YC532009

1G2NF52T3YC534536

1G2NF52T3YC536741

1G2NF52T8YC530837

1G2NF52T5YC532013

1G2NF52T8YC534547

1G2NF52T5YC536742

1G2NF52T1YC530842

1G2NF52T9YC532029

1G2NF52T9YC534573

1G2NF52T6YC536751

1G2NF52T9YC530846

1G2NF52T0YC532047

1G2NF52T9YC534590

1G2NF52T1YC536754

1G2NF52T4YC530849

1G2NF52T7YC532062

1G2NF52T5YC534604

1G2NF52T8YC536766

1G2NF52T6YC530853

1G2NF52T9YC532063

1G2NF52E8YC534615

1G2NF52T4YC536778

1G2NF52T3YC530860

1G2NF52T2YC532082

1G2NF52T4YC534626

1G2NF52T5YC536790

1G2NF52T0YC530864

1G2NF52T6YC532103

1G2NF52T6YC534630

1G2NF52T5YC536823

1G2NF52T8YC530871

1G2NF52T6YC532120

1G2NF52T8YC534631

1G2NF52T9YC536825

1G2NF52T3YC530874

1G2NF52T7YC532126

1G2NF52T0YC534638

1G2NF52T4YC536828

1G2NF52T7YC530876

1G2NF52T0YC532128

1G2NF52T7YC534667

1G2NF52T4YC536831

1G2NF52T0YC530881

1G2NF52T5YC532139

1G2NF52T8YC534709

1G2NF52T4YC536845

1G2NF52T3YC530888

1G2NF52T1YC532140

1G2NF52T1YC534731

1G2NF52T5YC536854

1G2NF52T1YC530890

1G2NF52T5YC532156

1G2NF52T9YC534735

1G2NF52T9YC536856

1G2NF52T4YC530916

1G2NF52T0YC532159

1G2NF52T6YC534742

1G2NF52T1YC536866

1G2NF52T2YC530929

1G2NF52T2YC532180

1G2NF52T3YC534780

1G2NF52TXYC536882

1G2NF52T0YC530931

1G2NF52T7YC532188

1G2NF52T5YC534800

1G2NF52T7YC536886

1G2NF52T5YC530942

1G2NF52T9YC532211

1G2NF52T7YC534829

1G2NF52T8YC536895

1G2NF52T9YC530961

1G2NF52T8YC532216

1G2NF52T7YC534832

1G2NF52T3YC536917

1G2NF52T2YC530963

1G2NF52TXYC532217

1G2NF52TXYC534890

1G2NF52TXYC536946

1G2NF52T3YC530969

1G2NF52T2YC532230

1G2NF52T0YC534896

1G2NF52T1YC536947

1G2NF52T1YC530971

1G2NF52TXYC532251

1G2NF52T4YC534917

1G2NF52T5YC536952

1G2NF52T6YC530982

1G2NF52T7YC532255

1G2NF52T7YC534930

1G2NF52T4YC536991

1G2NF52TXYC530984

1G2NF52T3YC532303

1G2NF52T8YC534936

1G2NF52T6YC536992

1G2NF52T5YC530990

1G2NF52T5YC532304

1G2NF52T6YC534949

1G2NF52TXYC536994

1G2NF52T0YC530993

1G2NF52T9YC532306

1G2NF52T8YC534953

1G2NF52T3YC536996

1G2NF52T6YC530996

1G2NF52T0YC532307

1G2NF52TXYC534985

1G2NF52TXYC537000

1G2NF52T4YC531001

1G2NF52T0YC532310

1G2NF52T1YC534986

1G2NF52T5YC537003

1G2NF52TXYC531004

1G2NF52TXYC532315

1G2NF52TXYC534999

1G2NF52T6YC537009

1G2NF52T7YC531008

1G2NF52T6YC532375

1G2NF52T5YC535008

1G2NF52T2YC537010

1G2NF52T8YC531017

1G2NF52T4YC532388

1G2NF52T2YC535015

1G2NF52T4YC537011

1G2NF52T1YC531019

1G2NF52T4YC532407

1G2NF52T7YC535043

1G2NF52T8YC537030

1G2NF52T2YC531028

1G2NF52TXYC532427

1G2NF52T6YC535048

1G2NF52T3YC537047

1G2NF52T6YC531047

1G2NF52T2YC532437

1G2NF52T1YC535085

1G2NF52T9YC537053

1G2NF52T6YC531050

1G2NF52T7YC532448

1G2NF52T7YC535088

1G2NF52T2YC537072

1G2NF52T5YC531055

1G2NF52T8YC532460

1G2NF52T5YC535090

1G2NF52T9YC537084

1G2NF52T0YC531058

1G2NF52T7YC532465

1G2NF52T0YC535093

1G2NF52TXYC537093

1G2NF52T0YC531075

1G2NF52T6YC532490

1G2NF52T1YC535099

1G2NF52T3YC537095

1G2NF52T6YC531081

1G2NF52T2YC532518

1G2NF52T7YC535110

1G2NF52T7YC537097

1G2NF52TXYC531083

1G2NF52T3YC532530

1G2NF52TXYC535120

1G2NF52T8YC537108

1G2NF52T5YC531086

1G2NF52T0YC532601

1G2NF52E7YC535125

1G2NF52T8YC537111

1G2NF52T0YC531092

1G2NF52T3YC532625

1G2NF52T1YC535135

1G2NF52T9YC537134

1G2NF52T6YC531095

1G2NF52T7YC532658

1G2NF52T9YC535173

1G2NF52T5YC537146

1G2NF52TXYC531097

1G2NF52T0YC532663

1G2NF52T8YC535178

1G2NF52T0YC537152

1G2NF52T8YC531101

1G2NF52T4YC532682

1G2NF52T3YC535184

1G2NF52T4YC537171

1G2NF52T3YC531104

1G2NF52T1YC532686

1G2NF52T2YC535189

1G2NF52TXYC537224

1G2NF52T0YC531108

1G2NF52T3YC532687

1G2NF52T3YC535220

1G2NF52T7YC537228

M Plant

1G2NF52T7YM787353

1G2NF52T5YM792454

1G2NF52T2YM794193

1G2NF52T6YM795962

1G2NF52T6YM787389

1G2NF52T7YM792455

1G2NF52T6YM794200

1G2NF52T6YM796044

1G2NF52T0YM787498

1G2NF52T0YM792457

1G2NF52T3YM794204

1G2NF52T2YM796087

1G2NF52T6YM787635

1G2NF52T4YM792459

1G2NF52T2YM794209

1G2NF52T0YM796105

1G2NF52T8YM787653

1G2NF52T8YM792464

1G2NF52T5YM794222

1G2NF52T9YM796152

1G2NF52T1YM788076

1G2NF52T4YM792476

1G2NF52TXYM794247

1G2NF52T8YM796269

1G2NF52T5YM788355

1G2NF52T0YM792488

1G2NF52T4YM794275

1G2NF52T7YM796277

1G2NF52T7YM788440

1G2NF52T1YM792502

1G2NF52T3YM794302

1G2NF52TXYM796287

1G2NF52T5YM788534

1G2NF52T7YM792505

1G2NF52T9YM794305

1G2NF52TXYM796340

1G2NF52T8YM788673

1G2NF52T7YM792519

1G2NF52T0YM794306

1G2NF52T3YM796356

1G2NF52T7YM788700

1G2NF52T8YM792528

1G2NF52T4YM794308

1G2NF52TXYM796368

1G2NF52TXYM788917

1G2NF52T0YM792538

1G2NF52T6YM794309

1G2NF52T4YM796432

1G2NF52T9YM789105

1G2NF52T2YM792542

1G2NF52T5YM794351

1G2NF52T0YM796461

1G2NF52T9YM789167

1G2NF52T5YM792549

1G2NF52T7YM794352

1G2NF52T1YM796484

1G2NF52T8YM789208

1G2NF52T5YM792583

1G2NF52T8YM794358

1G2NF52T6YM796495

1G2NF52T3YM789309

1G2NF52T6YM792592

1G2NF52T1YM794377

1G2NF52T1YM796503

1G2NF52T3YM789441

1G2NF52T7YM792617

1G2NF52T1YM794380

1G2NF52T6YM796612

1G2NF52T6YM789451

1G2NF52T6YM792625

1G2NF52T2YM794405

1G2NF52TXYM796614

1G2NF52T6YM789515

1G2NF52T1YM792676

1G2NF52T8YM794439

1G2NF52T0YM796637

1G2NF52T5YM789537

1G2NF52T9YM792683

1G2NF52T8YM794442

1G2NF52T4YM796639

1G2NF52TXYM789548

1G2NF52T3YM792758

1G2NF52T7YM794450

1G2NF52T3YM796695

1G2NF52T4YM789562

1G2NF52T6YM792818

1G2NF52T2YM794470

1G2NF52T8YM796708

1G2NF52T5YM789618

1G2NF52T4YM792848

1G2NF52T0YM794547

1G2NF52TXYM796712

1G2NF52T7YM789734

1G2NF52T3YM792856

1G2NF52T8YM794599

1G2NF52T2YM796784

1G2NF52T2YM789740

1G2NF52T2YM792864

1G2NF52TXYM794605

1G2NF52T9YM796989

1G2NF52T4YM789951

1G2NF52T1YM792872

1G2NF52T3YM794610

1G2NF52T8YM797020

1G2NF52T8YM789970

1G2NF52T4YM792946

1G2NF52T8YM794621

1G2NF52T0YM797058

1G2NF52T7YM790012

1G2NF52T6YM792950

1G2NF52T4YM794647

1G2NF52TXYM797102

1G2NF52T1YM790104

1G2NF52T1YM792970

1G2NF52T3YM794672

1G2NF52T4YM797113

1G2NF52T1YM790118

1G2NF52T4YM792980

1G2NF52T3YM794686

1G2NF52T8YM797177

1G2NF52T6YM790129

1G2NF52T1YM793021

1G2NF52T5YM794690

1G2NF52T5YM797198

1G2NF52T1YM790202

1G2NF52T9YM793025

1G2NF52T8YM794697

1G2NF52T9YM797205

1G2NF52T1YM790264

1G2NF52T6YM793029

1G2NF52T9YM794739

1G2NF52T4YM797211

1G2NF52T5YM790574

1G2NF52T0YM793043

1G2NF52T5YM794785

1G2NF52T9YM797348

1G2NF52T8YM790682

1G2NF52T2YM793044

1G2NF52T8YM794795

1G2NF52T2YM797353

1G2NF52T3YM790766

1G2NF52T1YM793049

1G2NF52T6YM794830

1G2NF52T9YM797415

1G2NF52T7YM790947

1G2NF52T1YM793052

1G2NF52T7YM794836

1G2NF52T6YM797632

1G2NF52TXYM790960

1G2NF52T6YM793063

1G2NF52T6YM794844

1G2NF52T6YM797677

1G2NF52T2YM791021

1G2NF52T3YM793182

1G2NF52T1YM794847

1G2NF52T9YM797740

1G2NF52T3YM791027

1G2NF52T9YM793185

1G2NF52T6YM794858

1G2NF52T8YM797745

1G2NF52T6YM791085

1G2NF52T2YM793187

1G2NF52TXYM794894

1G2NF52T3YM797748

1G2NF52T5YM791207

1G2NF52T3YM793229

1G2NF52T7YM794903

1G2NF52T5YM797752

1G2NF52T7YM791211

1G2NF52T1YM793231

1G2NF52T4YM794941

1G2NF52TXYM797813

1G2NF52T3YM791304

1G2NF52T3YM793263

1G2NF52T1YM794945

1G2NF52T2YM797871

1G2NF52T6YM791376

1G2NF52T9YM793266

1G2NF52T3YM794980

1G2NF52T8YM797941

1G2NF52T3YM791383

1G2NF52T2YM793268

1G2NF52T0YM794998

1G2NF52T7YM797946

1G2NF52T0YM791390

1G2NF52T4YM793272

1G2NF52T2YM795022

1G2NF52T1YM798039

1G2NF52T8YM791394

1G2NF52T3YM793280

1G2NF52T1YM795030

1G2NF52T9YM798046

1G2NF52T7YM791399

1G2NF52T9YM793283

1G2NF52T0YM795049

1G2NF52T4YM798083

1G2NF52T2YM791407

1G2NF52T6YM793290

1G2NF52T2YM795053

1G2NF52T6YM798165

1G2NF52TXYM791414

1G2NF52T0YM793320

1G2NF52T6YM795055

1G2NF52T3YM798169

1G2NF52T0YM791485

1G2NF52T2YM793335

1G2NF52T1YM795075

1G2NF52T9YM798192

1G2NF52T6YM791491

1G2NF52TXYM793339

1G2NF52T1YM795092

1G2NF52T4YM798200

1G2NF52T6YM791507

1G2NF52T8YM793341

1G2NF52T9YM795115

1G2NF52T6YM798392

1G2NF52T8YM791511

1G2NF52T2YM793352

1G2NF52T5YM795127

1G2NF52T0YM798405

1G2NF52T6YM791541

1G2NF52TXYM793356

1G2NF52T3YM795160

1G2NF52T0YM798503

1G2NF52T6YM791555

1G2NF52T4YM793370

1G2NF52T2YM795179

1G2NF52T6YM798506

1G2NF52T4YM791568

1G2NF52T7YM793380

1G2NF52T3YM795188

1G2NF52T9YM798628

1G2NF52T9YM791582

1G2NF52TXYM793440

1G2NF52T8YM795204

1G2NF52T0YM798646

1G2NF52T2YM791603

1G2NF52T9YM793445

1G2NF52T7YM795209

1G2NF52T5YM798688

1G2NF52T3YM791612

1G2NF52T1YM793472

1G2NF52T2YM795229

1G2NF52T1YM798798

1G2NF52T4YM791621

1G2NF52T3YM793473

1G2NF52T8YM795266

1G2NF52T7YM798837

1G2NF52T5YM791627

1G2NF52T9YM793476

1G2NF52T5YM795306

1G2NF52T1YM798946

1G2NF52T0YM791633

1G2NF52T2YM793481

1G2NF52T7YM795310

1G2NF52T0YM798971

1G2NF52T9YM791646

1G2NF52T4YM793501

1G2NF52T9YM795339

1G2NF52T2YM799068

1G2NF52T8YM791654

1G2NF52T8YM793503

1G2NF52T4YM795376

1G2NF52T4YM799167

1G2NF52T9YM791663

1G2NF52T9YM793543

1G2NF52TXYM795382

1G2NF52T9YM799522

1G2NF52T1YM791687

1G2NF52T7YM793587

1G2NF52T0YM795441

1G2NF52T6YM799641

1G2NF52T9YM791694

1G2NF52T3YM793649

1G2NF52TXYM795446

1G2NF52T1YM799725

1G2NF52T7YM791712

1G2NF52T7YM793671

1G2NF52T5YM795449

1G2NF52T4YM800110

1G2NF52T8YM791718

1G2NF52TXYM793681

1G2NF52T1YM795528

1G2NF52TXYM800256

1G2NF52T8YM791766

1G2NF52TXYM793695

1G2NF52T5YM795550

1G2NF52T2YM800364

1G2NF52T1YM791785

1G2NF52T9YM793705

1G2NF52T6YM795573

1G2NF52T6YM800464

1G2NF52T2YM791794

1G2NF52T5YM793782

1G2NF52T3YM795580

1G2NF52T3YM800552

1G2NF52T2YM791813

1G2NF52T7YM793802

1G2NF52T2YM795604

1G2NF52T5YM800617

1G2NF52T0YM791843

1G2NF52T3YM793831

1G2NF52T2YM795618

1G2NF52T1YM800663

1G2NF52T5YM791854

1G2NF52T6YM793838

1G2NF52T4YM795622

1G2NF52T6YM800688

1G2NF52T7YM791886

1G2NF52T8YM793842

1G2NF52T9YM795633

1G2NF52T0YM800699

1G2NF52T3YM791898

1G2NF52T7YM793850

1G2NF52T9YM795647

1G2NF52T2YM800753

1G2NF52T3YM791934

1G2NF52T4YM793854

1G2NF52T0YM795648

1G2NF52T8YM800935

1G2NF52T5YM791997

1G2NF52TXYM793857

1G2NF52T9YM795650

1G2NF52T1YM801070

1G2NF52T7YM792021

1G2NF52T5YM793927

1G2NF52T3YM795658

1G2NF52T6YM801078

1G2NF52T4YM792025

1G2NF52T5YM793930

1G2NF52T8YM795669

1G2NF52TXYM801083

1G2NF52T6YM792026

1G2NF52T0YM793933

1G2NF52T9YM795681

1G2NF52T0YM801089

1G2NF52T7YM792035

1G2NF52T4YM793952

1G2NF52T9YM795695

1G2NF52T3YM801362

1G2NF52T7YM792049

1G2NF52T3YM793957

1G2NF52T3YM795708

1G2NF52T5YM801377

1G2NF52T3YM792131

1G2NF52T9YM793963

1G2NF52T6YM795721

1G2NF52T7YM801431

1G2NF52T6YM792138

1G2NF52TXYM793972

1G2NF52T7YM795761

1G2NF52T2YM801479

1G2NF52T7YM792164

1G2NF52T1YM793987

1G2NF52T4YM795765

1G2NF52T6YM801579

1G2NF52T0YM792183

1G2NF52TXYM794068

1G2NF52T6YM795783

1G2NF52T3YM801653

1G2NF52T3YM792193

1G2NF52T9YM794076

1G2NF52T3YM795790

1G2NF52T9YM801883

1G2NF52T9YM792196

1G2NF52T2YM794078

1G2NF52T9YM795793

1G2NF52T4YM802178

1G2NF52T4YM792204

1G2NF52T0YM794080

1G2NF52T6YM795797

1G2NF52T2YM802230

1G2NF52T8YM792206

1G2NF52TXYM794085

1G2NF52T5YM795810

1G2NF52T3YM802267

1G2NF52T1YM792208

1G2NF52T5YM794088

1G2NF52T4YM795829

1G2NF52T2YM802275

1G2NF52T2YM792217

1G2NF52T9YM794093

1G2NF52T3YM795837

1G2NF52T5YM802559

1G2NF52T2YM792282

1G2NF52TXYM794099

1G2NF52T2YM795876

1G2NF52T4YM802584

1G2NF52T6YM792382

1G2NF52T4YM794101

1G2NF52T6YM795878

1G2NF52T3YM802639

1G2NF52T5YM792437

1G2NF52T1YM794105

1G2NF52T1YM795917

1G2NF52T5YM802657

1G2NF52T9YM792439

1G2NF52T8YM794120

1G2NF52T6YM795928

1G2NF52T4YM802665

1G2NF52T8YM792447

1G2NF52T1YM794153

1G2NF52T0YM795942

 

1G2NF52T1YM792452

1G2NF52TXYM794183

1G2NF52T0YM795956

 

Important: Dealers should confirm vehicle eligibility through GMVIS (GM Vehicle Inquiry System).

Involved vehicles have been identified by Vehicle Identification Number. Computer listings containing the complete Vehicle Identification Number, customer name and address data have been prepared, and are being furnished to involved dealers with the campaign bulletin. The customer name and address data furnished will enable dealers to follow up with customers involved in this campaign. Any dealer not receiving a computer listing with the campaign bulletin has no involved vehicles currently assigned.

These dealer listings may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this listing to the follow-up necessary to complete this campaign.

Parts Information

Important: An initial supply of parts required to complete this campaign will be pre-shipped to involved dealers of record. This pre-shipment will occur the week of June 19, 2000. Pre-shipped parts will be charged to dealer's open parts account.

Additional parts, if required, are to be obtained from General Motors Service Parts Operations (GMSPO). Please refer to your "involved vehicles listing" before ordering parts. Normal orders should be placed on a DRO = Daily Replenishment Order. In an emergency situation, parts should be ordered on a CSO = Customer Special Order.

Part Number

Description

Qty/ Vehicle

22132945

Spring, Front

0 or 1

Important: Due to the small number of vehicles involved and due to limited initial parts availability, dealers are encouraged not to order campaign parts for use as shelf stock. Parts should only be ordered when inspection determines that it is necessary to replace the LF spring.

Service Procedure

  1. Raise and suitably support the vehicle.
  2. Inspect the tag on the LF coil spring for the part number and code:
  3. • If the part number is 22132945 and the code is DDB, the vehicle is equipped with the correct spring and no additional service is required. Lower the vehicle and proceed to Step 6 (install campaign identification label).
    • If the part number is 22132944 and the code is DDA, proceed to Step 3 and replace the coil spring.
  4. Replace the LF coil spring with P/N 22132945 following the procedure in the Service Manual.
  5. Lower the vehicle. Check and adjust the alignment as required.
  6. Check and adjust the headlamp aim as required.
  7. Install the GM Campaign Identification Label.

Campaign Identification Label

Place a Campaign Identification Label on each vehicle corrected in accordance with the instructions outlined in this Product Campaign Bulletin. Each label provides a space to include the campaign number and the five (5) digit dealer code of the dealer performing the campaign service. This information may be inserted with a typewriter or a ball point pen.

Put the Campaign Identification Label on a clean and dry surface of the radiator core support in an area that will be visible to people servicing the vehicle. When installing the Campaign Identification Label, be sure to pull the tab to allow the adhesion of the clear protective covering. Additional Campaign Identification Labels for US dealers can be obtained from Dealer Support Materials by calling 1-888-549-6152 (Monday-Friday, 8:00 am to 5:00 pm EST). Ask for Item Number S-1015 when ordering.

Additional Campaign Identification Labels for IPC dealers can be obtained from your Regional Marketing Office.

Claim Information

Submit a Product Campaign Claim with the information indicated below.

Repair Performed

Part Count

Part No.

Parts Allow

CC-FC

Labor Op

Labor Hours*

Inspect only for incorrect LF coil spring

--

NA

--

MA-96

V0509

0.2

Inspect and replace LF coil spring. Check and adjust alignment. Check and adjust headlamp aim.

1

22132945

**

MA-96

V0510

2.0

* -- For Campaign Administrative Allowance, add 0.1 hours to the "Labor Hours".

** -- The "Parts Allowance" should be the sum total of the current GMSPO Dealer Net price plus applicable Mark-Up for the spring needed to complete the repair.

Refer to the General Motors WINS Claim Processing Manual for details on Product Campaign Claim Submission.

Customer Notification

Customers will be notified of this campaign on their vehicles by General Motors (see copy of customer letter included with this bulletin).

Dealer Campaign Responsibility

All unsold new vehicles in dealers' possession and subject to this campaign MUST be held and inspected/repaired per the service procedure of this campaign bulletin BEFORE customers take possession of these vehicles.

Dealers are to service all vehicles subject to this campaign at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.

Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. This could be done by mailing to such customers a copy of the customer letter accompanying this bulletin. Campaign follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.

In summary, whenever a vehicle subject to this campaign enters your vehicle inventory, or is in your dealership for service in the future, you must take the steps necessary to be sure the campaign correction has been made before selling or releasing the vehicle.

June, 2000

Dear Pontiac Customer:

We want your experience owning your Grand Am to be better than any other you've had...which is why we're writing.

We have learned that your Grand Am SE may have been built with an incorrect left front coil spring. On aggressive right turns, the left front suspension may exhibit excessive travel and could bottom out.

What Pontiac Has Done

We've sent the correct spring to your dealer so that if your Grand Am was built with an incorrect spring, it can be serviced as quickly as possible.

What You Should Do

We recommend that you contact your Pontiac dealer to arrange a service date.

Customer Reply Card

Presenting this card to your dealer will assist in making the necessary correction in the shortest possible time.

If you no longer own this vehicle, please check the appropriate box and provide new owner information, if you have it.

If you experience any trouble scheduling your vehicle or you have any questions regarding this recall action, please contact your Pontiac dealer or the Pontiac Customer Assistance Center at 1-800-762-2737. Deaf, hearing impaired or speech impaired call 1-800-833-7668 (Utilizes Telecommunication Devices for the Deaf/Text Telephones (TDD/TTY).

We sincerely regret any inconvenience this causes you. Also, we want you to know that we will continue to do everything we can to ensure that you are completely satisfied with your Grand Am and with Pontiac.

Pontiac-GMC Division

General Motors Corporation

Enclosure