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For 1990-2009 cars only

Power Windows Inoperative - All Coupe

Diagnostic Instructions

    •  Perform Diagnostic System Check - Vehicle prior to using this diagnostic procedure.
    •  Review Strategy Based Diagnosis for an overview of the diagnostic approach.
    •  Diagnostic Procedure Instructions provides an overview of each diagnostic category.

Diagnostic Fault Information

Circuit

Short to Ground

Open/High Resistance

Short to Voltage

Signal Performance

Driver Window Switch B+

1

1

--

--

Passenger Window Switch B+

2

2

--

--

Driver Window Motor Control

1

1

1

--

Passenger Window Motor Control

2

2

2

--

Driver Window Switch Ground

--

1, 2

1, 2

--

1. Driver Window Malfunction

2. Passenger Window Malfunction

Circuit/System Description

When the ignition switch is in the RUN or ACCY position, or retained accessory power (RAP) is enabled and the driver window switch is pressed in the down position, battery positive voltage is applied to the window regulator motor causing the window to open. When the driver window switch is pressed in the up position, voltage is applied to the window regulator motor in the opposite direction and the window closes. The driver window switch also controls the passenger windows.

When the ignition switch is in the RUN or ACCY position, or RAP is enabled and the lockout switch is disengaged, battery positive voltage will be available at the passenger window switch. When the window switch is pressed in the down position, battery positive voltage is applied to the window regulator motor causing that window to open. When the window switch is pressed in the up position, voltage is applied to the window regulator motor in the opposite direction causing that window to close. The return path to ground is supplied through the inactive control circuit being normally grounded through the driver window switch.

Reference Information

Schematic Reference

Moveable Window Schematics

Connector End View Reference

Window Systems Connector End Views

Description and Operation

Power Windows Description and Operation

Electrical Information Reference

    •  Testing for Intermittent Conditions and Poor Connections
    •  Circuit Testing
    •  Wiring Repairs
    •  Connector Repairs

Circuit/System Verification

  1. Ignition ON, command the driver window UP and DOWN using the driver window switch. The driver window should perform the UP and DOWN functions.
  2. If the driver window does not perform the UP/DOWN function, refer to Driver Window Malfunction.
  3. Command the passenger window UP and DOWN using the window switch on the driver master control and the passenger door window switch. The passenger window should perform the UP and DOWN functions from each switch.
  4. If the passenger window does not perform the UP/DOWN function, refer to Passenger Window Malfunction.
  5. Command the express down of the driver door window by pressing the driver window switch past the first detent and releasing. The driver window should perform the express down function.
  6. If the driver window fails to roll completely down, replace the driver window switch.

Circuit/System Testing

Driver Window Malfunction

  1. Ignition OFF, disconnect the C2 harness connector at the driver window switch.
  2. Test for less than 1 ohm between the ground circuit terminal B and ground.
  3. If greater than the specified range, test the ground circuit for an open/high resistance.
  4. Ignition ON, verify that a test lamp illuminates between the B+ circuit terminal E and ground.
  5. If the test lamp does not illuminate, test the B+ circuit for a short to ground or an open/high resistance.
  6. Ignition OFF, connect the harness connector at the driver window switch and disconnect the harness connector at the driver window motor.
  7. Test for less than 1 ohm between the control circuit terminal A and ground.
  8. If greater than the specified range, test the control circuit for a short to voltage or an open/high resistance. If the circuit tests normal, test or replace the driver window switch.
  9. Test for less than 1 ohm between the control circuit terminal B and ground.
  10. If greater than the specified range, test the control circuit for a short to voltage or an open/high resistance. If the circuit tests normal, test or replace the driver window switch.
  11. Connect a test lamp between the control circuit terminal A and control circuit terminal B.
  12. Ignition ON, command the driver door window UP and DOWN by using the driver window switch. The test lamp should illuminate when commanding the UP and DOWN states.
  13. If the test lamp does not illuminate during either of the commands, test both control circuits for a short to ground. If the circuits test normal, test or replace the driver window switch.
  14. If all circuits tests normal, test or replace the driver window motor.

Passenger Window Malfunction

  1. Ignition OFF, disconnect the harness connector at the passenger window switch.
  2. Ignition ON, verify that a test lamp illuminates between the B+ circuit terminal A and ground.
  3. If the test lamp does not illuminate, test the B+ circuit for an open/high resistance
  4. Ignition OFF, test for less than 1 ohm between the control circuit terminal H and ground.
  5. If greater than the specified range, test the control circuit for a short to voltage or an open/high resistance. If the circuit tests normal, test or replace the driver window switch.
  6. Test for less than 1 ohm between the control circuit terminal D and ground.
  7. If greater than the specified range, test the control circuit for a short to voltage or an open/high resistance. If the circuit tests normal, test or replace the driver window switch.
  8. Connect a test lamp between control circuit terminal D and control circuit terminal H.
  9. Ignition ON, command the front passenger door window UP and DOWN by operating the RF window switch on the driver master control. The test lamp should illuminate when commanding the UP and DOWN states.
  10. If the test lamp does not illuminate during either of the commands, test both control circuits for a short to ground. If the circuits test normal, test or replace the driver window switch.
  11. Ignition OFF, connect the harness connector at the passenger window switch and disconnect the harness connector at the passenger window motor.
  12. Test for less than 1 ohm between the control circuit terminal A and ground.
  13. If greater than the specified range, test the control circuit for a short to voltage or an open/high resistance. If the circuit tests normal, test or replace the passenger window switch.
  14. Test for less than 1 ohm between the control circuit terminal B and ground.
  15. If greater than the specified range, test the control circuit for a short to voltage or an open/high resistance. If the circuit tests normal, test or replace the passenger window switch.
  16. Connect a test lamp between control circuit terminal A and control circuit terminal B.
  17. Ignition ON, command the passenger door window UP and DOWN using the passenger window switch. The test lamp should illuminate when commanding the UP and DOWN states.
  18. If the test lamp does not illuminate during either of the commands, test for a short to ground on either control circuit. If the circuits test normal, test or replace the passenger window switch.
  19. If all circuits test normal, test or replace the passenger window motor.

Component Testing

Driver Window Switch

  1. Ignition OFF, disconnect the harness connector at the driver window switch.
  2. Test for less than 2 ohms between the lockout control terminal F and the B+ terminal E with the lockout switch in the ENABLE position.
  3. If greater than the specified value, replace the driver window switch
  4. Test for infinite resistance between the lockout control terminal F and the B+ circuit terminal E with the lockout switch in the DISABLE position.
  5. If less than the specified value, replace the driver window switch.
  6. With the switch in the INACTIVE position, test for infinite resistance between the appropriate control terminals and the B+ terminal E listed below:
  7. • RF window switch control terminals B and C
    • Driver window switch control terminals A and E
    If less than the specified value, replace the driver window switch.
  8. With the switch in the UP position, test for less than 2-ohms between the appropriate control terminals and the B+ terminal E listed below:
  9. • RF window switch control terminal B
    • Driver window switch control terminal E
    If greater than the specified range, replace the driver window switch.
  10. With the switch in the DOWN position, test for less than 2-ohms between the appropriate control terminals and the B+ terminal E listed below:
  11. • RF window switch control terminal C
    • Driver window switch control terminal A
    If greater than the specified range, replace the driver window switch.

Passenger Window Switch

  1. Ignition OFF, disconnect the harness connector at the passenger window switch.
  2. Test for infinite resistance between the control terminals G and F and the control terminal A with the switch in the INACTIVE position.
  3. If less than the specified value, replace the passenger window switch.
  4. Test for less than 2 ohms between the control terminal G and the control terminal A with the switch in the UP position.
  5. If greater than the specified range, replace the passenger window switch.
  6. Test for less than 2 ohms between the control terminal F and the control terminal A with the switch in the DOWN position.
  7. If greater than the specified range, replace the passenger window switch.

Window Motor

  1. Ignition OFF, disconnect the harness connector at the appropriate window motor.
  2. Install a 25-amp fused jumper wire between the control terminal A and 12 volts. Momentarily install a jumper wire between the control terminal B and ground. The window motor should perform the UP/DOWN function
  3. If the function does not perform as specified, replace the window motor.
  4. Reverse the jumper wires. The window motor should perform the DOWN/UP function.
  5. If the function does not perform as specified, replace the window motor.

Repair Instructions

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

    •  Front Side Door Window Switch Replacement - Right Side
    •  Front Side Door Window Switch Replacement - Left Side
    •  Front Side Door Window Regulator Replacement

Power Windows Inoperative - All Sedan

Diagnostic Instructions

    •  Perform Diagnostic System Check - Vehicle prior to using this diagnostic procedure.
    •  Review Strategy Based Diagnosis for an overview of the diagnostic approach.
    •  Diagnostic Procedure Instructions provides an overview of each diagnostic category.

Diagnostic Fault Information

Circuit

Short to Ground

Open/High Resistance

Short to Voltage

Signal Performance

Driver Window Switch B+

1,3

1,3

--

--

Passenger Window Switch B+

2

2

--

--

Lockout Switch Control

3

3

--

--

Driver Window Motor Control

1

1

1

--

Passenger Window Motor Control

2

2

2

--

Rear Window Motor Control

3

3

3

--

Driver Window Switch Ground

--

1, 2, 3

1, 2, 3

--

1. Driver Window Malfunction

2. Passenger Window Malfunction

3. Rear Windows Malfunction

Circuit/System Description

When the ignition switch is in the RUN or ACCY position, or retained accessory power (RAP) is enabled and the driver window switch is pressed in the down position, battery positive voltage is applied to the window regulator motor causing the window to open. When the driver window switch is pressed in the up position, voltage is applied to the window regulator motor in the opposite direction and the window closes. The driver window switch also controls the passenger windows.

When the ignition switch is in the RUN or ACCY position, or RAP is enabled and the lockout switch is disengaged, battery positive voltage will be available at the passenger window switches. When an individual window switch is pressed in the down position, battery positive voltage is applied to the window regulator motor causing that window to open. When the individual window switch is pressed in the up position, voltage is applied to the window regulator motor in the opposite direction causing that window to close. The return path to ground is supplied through the inactive control circuit being normally grounded through the driver window switch.

Reference Information

Schematic Reference

Moveable Window Schematics

Connector End View Reference

Window Systems Connector End Views

Description and Operation

Power Windows Description and Operation

Electrical Information Reference

    •  Testing for Intermittent Conditions and Poor Connections
    •  Circuit Testing
    •  Wiring Repairs
    •  Connector Repairs

Circuit/System Verification

  1. Ignition ON, command the driver window UP and DOWN using the driver window switch. The driver window should perform the UP and DOWN functions.
  2. If the driver window does not perform the UP/DOWN function, refer to Driver Window Malfunction.
  3. Command the each passenger window UP and DOWN using the window switches on the driver master control and each passenger door window switch. Each passenger window should perform the UP and DOWN functions from each switch.
  4. If the front passenger window does not perform the UP/DOWN function, refer to Front Passenger Window Malfunction.
    If either rear power windows do not perform the UP/DOWN function, refer to Rear Window Malfunction.
  5. Disable and enable the rear window door switches by pressing and depressing the lockout switch on the driver master control. The rear door power window switches should be enabled and disabled when changing between the commanded states.
  6. If both rear window switches continue to function while disabled, refer to Lockout Switch Malfunction.
  7. Command the express down of the driver door window by pressing the driver window switch past the first detent and releasing. The driver window should perform the express down function.
  8. If the driver window fails to roll completely down, replace the driver window switch.

Circuit/System Testing

Driver Window Malfunction

  1. Ignition OFF, disconnect the C2 harness connector at the driver window switch.
  2. Test for less than 1 ohm between the ground circuit terminal B and ground.
  3. If greater than the specified range, test the ground circuit for an open/high resistance.
  4. Ignition ON, verify that a test lamp illuminates between the B+ circuit terminal E and ground.
  5. If the test lamp does not illuminate, test the B+ circuit for a short to ground or an open/high resistance.
  6. Ignition OFF, connect the harness connector at the driver window switch and disconnect the harness connector at the driver window motor.
  7. Test for less than 1 ohm between the control circuit terminal A and ground.
  8. If greater than the specified range, test the control circuit for a short to voltage or an open/high resistance. If the circuit tests normal, test or replace the driver window switch.
  9. Test for less than 1 ohm between the control circuit terminal B and ground.
  10. If greater than the specified range, test the control circuit for a short to voltage or an open/high resistance. If the circuit tests normal, test or replace the driver window switch.
  11. Connect a test lamp between the control circuit terminal A and control circuit terminal B.
  12. Ignition ON, command the driver door window UP and DOWN by using the driver window switch. The test lamp should illuminate when commanding the UP and DOWN states.
  13. If the test lamp does not illuminate during either of the commands, test both control circuits for a short to ground. If the circuits test normal, test or replace the driver window switch.
  14. If all circuits tests normal, test or replace the driver window motor.

Front Passenger Window Malfunction

  1. Ignition OFF, disconnect the harness connector at the front passenger window switch.
  2. Ignition ON, verify that a test lamp illuminates between the B+ circuit terminal A and ground.
  3. If the test lamp does not illuminate, test the B+ circuit for an open/high resistance
  4. Ignition OFF, test for less than 1 ohm between the control circuit terminal H and ground.
  5. If greater than the specified range, test the control circuit for a short to voltage or an open/high resistance. If the circuit tests normal, test or replace the driver window switch.
  6. Test for less than 1 ohm between the control circuit terminal D and ground.
  7. If greater than the specified range, test the control circuit for a short to voltage or an open/high resistance. If the circuit tests normal, test or replace the driver window switch.
  8. Connect a test lamp between control circuit terminal D and control circuit terminal H.
  9. Ignition ON, command the front passenger door window UP and DOWN by operating the RF window switch on the driver master control. The test lamp should illuminate when commanding the UP and DOWN states.
  10. If the test lamp does not illuminate during either of the commands, test both control circuits for a short to ground. If the circuits test normal, test or replace the driver window switch.
  11. Ignition OFF, connect the harness connector at the front passenger window switch and disconnect the harness connector at the front passenger window motor.
  12. Test for less than 1 ohm between the control circuit terminal A and ground.
  13. If greater than the specified range, test the control circuit for a short to voltage or an open/high resistance. If the circuit tests normal, test or replace the front passenger window switch.
  14. Test for less than 1 ohm between the control circuit terminal B and ground.
  15. If greater than the specified range, test the control circuit for a short to voltage or an open/high resistance. If the circuit tests normal, test or replace the front passenger window switch.
  16. Connect a test lamp between control circuit terminal A and control circuit terminal B.
  17. Ignition ON, command the front passenger door window UP and DOWN using the passenger window switch. The test lamp should illuminate when commanding the UP and DOWN states.
  18. If the test lamp does not illuminate during either of the commands, test for a short to ground on either control circuit. If the circuits test normal, test or replace the front passenger window switch.
  19. If all circuits test normal, test or replace the front passenger window motor.

Rear Window Malfunction

  1. Ignition OFF, disconnect the harness connector at the appropriate rear window switch.
  2. Ignition ON, with the lockout switch closed, verify that a test lamp illuminates between the control circuit terminal A and ground.
  3. If the test lamp does not illuminate, test the control circuit for a short to ground or an open/high resistance. If the circuit tests normal, test or replace the driver window switch.
  4. Ignition OFF, test for less than 1 ohm between the control circuit terminal D and ground.
  5. If greater than the specified range, test the control circuit for a short to voltage or an open/high resistance. If the circuit tests normal, test or replace the driver window switch.
  6. Test for less than 1 ohm between the control circuit terminal H and ground.
  7. If greater than the specified range, test the control circuit for a short to voltage or an open/high resistance. If the circuit tests normal, test or replace the driver window switch.
  8. Connect a test lamp between control circuit terminal D and control circuit terminal H.
  9. Ignition ON, command the rear passenger door window UP and DOWN using the window switch on the driver master control. The test lamp should illuminate when commanding the UP and DOWN states.
  10. If the test lamp does not illuminate during either of the commands, test both control circuits for a short to ground. If the circuits test normal, test or replace the driver window switch.
  11. Ignition OFF, connect the harness connector at the rear window switch and disconnect the harness connector at the rear window motor.
  12. Test for less than 1 ohm between the control circuit terminal A and ground.
  13. If greater than the specified range, test the control circuit for a short to voltage or an open/high resistance. If the circuit tests normal, test or replace the rear window switch.
  14. Test for less than 1 ohm between the control circuit terminal B and ground.
  15. If greater than the specified range, test the control circuit for a short to voltage or an open/high resistance. If the circuit tests normal, test or replace the rear window switch.
  16. Connect a test lamp between control circuit terminal A and control circuit terminal B.
  17. Ignition ON, command the rear window UP and DOWN using the rear window switch. The test lamp should illuminate when commanding the UP and DOWN states.
  18. If the test lamp does not illuminate during either of the commands, test both control circuits for a short to ground. If the circuits test normal, test or replace the rear window switch.
  19. If all circuits test normal, test or replace the rear window motor.

Lockout Switch Malfunction

  1. Ignition OFF, disconnect the harness connector at the appropriate rear window switch.
  2. Connect a test lamp between the control circuit terminal A and ground.
  3. Command the rear window lockout ON and OFF by pressing and depressing the lockout switch on the driver master control. The test lamp should turn ON and OFF when changing between the commanded states
  4. If the test lamp is always ON, test the control circuit for a short to voltage.
    If the test lamp is always OFF, test the control circuit for a short to ground or an open/high resistance.
  5. If all circuits test normal, test or replace the driver window switch.

Component Testing

Driver Window Switch

  1. Ignition OFF, disconnect the harness connector at the driver window switch.
  2. Test for less than 2 ohms between the lockout control terminal F and the B+ terminal E with the lockout switch in the ENABLE position.
  3. If greater than the specified value, replace the driver window switch
  4. Test for infinite resistance between the lockout control terminal F and the B+ circuit terminal E with the lockout switch in the DISABLE position.
  5. If less than the specified value, replace the driver window switch.
  6. With the switch in the INACTIVE position, test for infinite resistance between the appropriate control terminals and the B+ terminal E listed below:
  7. • LR window switch control terminals D and C
    • RR window switch control terminals G and H
    • RF window switch control terminals B and C
    • Driver window switch control terminals A and E
    If less than the specified value, replace the driver window switch.
  8. With the switch in the UP position, test for less than 2-ohms between the appropriate control terminals and the B+ terminal E listed below:
  9. • LR window switch control terminal D
    • RR window switch control terminal G
    • RF window switch control terminal B
    • Driver window switch control terminal E
    If greater than the specified range, replace the driver window switch.
  10. With the switch in the DOWN position, test for less than 2-ohms between the appropriate control terminals and the B+ terminal E listed below:
  11. • LR window switch control terminal C
    • RR window switch control terminal H
    • RF window switch control terminal C
    • Driver window switch control terminal A
    If greater than the specified range, replace the driver window switch.

Passenger Window Switch

  1. Ignition OFF, disconnect the harness connector at the appropriate passenger window switch.
  2. Test for infinite resistance between the control terminals G and F and the control terminal A with the switch in the INACTIVE position.
  3. If less than the specified value, replace the passenger window switch.
  4. Test for less than 2 ohms between the control terminal G and the control terminal A with the switch in the UP position.
  5. If greater than the specified range, replace the passenger window switch.
  6. Test for less than 2 ohms between the control terminal F and the control terminal A with the switch in the DOWN position.
  7. If greater than the specified range, replace the passenger window switch.

Window Motor

  1. Ignition OFF, disconnect the harness connector at the appropriate window motor.
  2. Install a 25-amp fused jumper wire between the control terminal A and 12 volts. Momentarily install a jumper wire between the control terminal B and ground. The window motor should perform the UP/DOWN function
  3. If the function does not perform as specified, replace the window motor.
  4. Reverse the jumper wires. The window motor should perform the DOWN/UP function.
  5. If the function does not perform as specified, replace the window motor.

Repair Instructions

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

    •  Front Side Door Window Switch Replacement - Right Side
    •  Front Side Door Window Switch Replacement - Left Side
    •  Front Side Door Window Regulator Replacement
    •  Rear Side Door Window Regulator Motor Replacement