GM Service Manual Online
For 1990-2009 cars only

REVISED: BORG & GENERAL CLOCKS WARRANTY REPAIR INFORMATION

Oldsmobile electric clocks are warranted under the "New Vehicle Warranty" for 12 months or 12,000 miles, whichever first occurs. When a defective clock is removed during the warranty period, it must be sent to the responsible manufacturer for repair.

Oldsmobile Division currently uses clocks from three manufacturers, AC, Borg Instruments and General Time. Obtaining warranty repair for clocks from all three manufacturers will be covered separately in this bulletin.

Manufacturer's identification is essential and is either stamped on the housing or printed on a label on the clock housing. If the manufacturer's stamped name cannot be read, darken the letters with a lead pencil. This will enable you to identify the manufacturer.

NOTE: IT IS IMPORTANT THAT A 728-OLDS TAG (Rev. 4-75) (Fig. 1) BE PROPERLY COMPLETED WITH THE FOLLOWING INFORMATION AND ATTACHED TO ALL BORG INSTRUMENTS AND GENERAL TIME CLOCKS AND FORM ACD1078 MUST BE ATTACHED TO AC DELCO CLOCKS RETURNED FOR REPAIRS. IF COMPLETE INFORMATION IS NOT FURNISHED, DEALERS MAY BE BILLED FOR THE REPAIR.

Dealer Firm Name, Street Address, City, State, Zip Code

Dealer Code

R.O. Number and Date

Delivery Date (If Sold)

Vehicle Identification Number

Mileage

Owner Name and Address

Description of Malfunction

SPECIAL CARE SHOULD BE E.KERCISED IN PACKAGING TO PREVENT DAMAGE IN TRANSIT.

Dealers should ship defective clocks to the responsible manufacturer or repair station prepaid. The return of the clock to the dealer may be prepdid by the manufacturer or repair station or may be shipped "collect" to the dealer.

Dealer's cost for shipping of clock will be reimbursed by Oldsmobile Division through the dealer's submission of a standard warranty claim invoice listing the shipping cost in the sublet column.

A copy of the shipping receipt must be attached to the dealer scrapping copy of the warranty claim invoice.

WARRANTY CLAIM INFORMATION

Part Count Part No. Dir. Cost + 30% T.C. Operation No. Labor Hours Sublet

... ... As N4200 As Listed in Shipping Req. N4210 Labor Time Cost Guide

AC Clocks

Mail directly to: Factory Official Distributing 24600 Drake Road Farmington Hills, MI 48018

Borg Clocks

Mail directly to: Borg Instruments, Incorporated 814 Michigan Street Delavan, WI 53115

General Time Clocks

Mail directly to: General Time Instruments, Incorporated 404 Armour Street Davidson, NC 28036


Object Number: 86688  Size: MF


Object Number: 86687  Size: LF

General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.