AC-DELCO RADIO REPAIR WARRANTY/EXCHANGE PROGRAM
OLDSMOBILE POLICY
New Car Limited Warranty
Factory installed radios are warranted under the "New Car Warranty" for 12 months or 12,000 miles, whichever occurs first. Radios requiring repair during the warranty period must be sent to an authorized AC-Delco Repair Center.
Extended Warranty Vehicles
Radios repaired on vehicles with over 12,000 miles and/or 12 months but covered by the Optional Limited Warranty Extension require a copy of the Extended Warranty Approval Card (Olds 748). It must be submitted with the Warranty Repair Claim (ACD 1078) (Fig. 1). The Extended Warranty Approval Card should be located in the owners warranty folder. This will provide the Warranty Repair Center with the evidence that the vehicle is covered for the extended warranty period.
Dealer-Installed Delco Radios
Delco Radios that are installed by the dealer or are upgraded (i.e. car ordered with AM radio, dealer installed AM-FM stereo radio at later date) are to be covered under either the 90 day/4000 miles parts warranty or for the remainder of the vehicles original new car limited warranty, whichever is greater.
Exchange Program
Many AC-Delco Centers offer an exchange program for 1983 radios in need of repair. However, prior approval of the owner to accept a repaired unit must be obtained and noted on the repair order. The program is very helpful in handling touring owners or an owner who objects to driving with the unit removed.
Participation in the exchange program is voluntary on the part of the AC-Delco Center; therefore, all centers do not offer this service. Dealers should check with their AC-Delco center to see if the exchange program is available and if the specific repaired unit required is in stock.
PROCEDURE
Whether repairing or exchanging the radio, dealers should refer the owner to the AC-Delco center, but should handle the transaction for the owner as follows:
- Remove the defective unit from the car, fill in the upper section of the Warranty Repair Claim (ACD 1078) (Fig. 1) for AC-Delco Division items and send the unit and ALL five (5) copies of the completed form to the authorized AC Delco Exchange Center or Repair Center in their area.
- The AC-Delco center will return the repaired or the exchanged unit and the dealer copy of the claim to the dealer with the AC-Delco (white area) portion filled out. The dealer will reinstall the unit in the owner's vehicle.
- The dealer is to submit an Oldsmobile warranty claim for the R & R of the unit and freight charges. The dealer copy of the Form ACD-1078 and the freight receipt or shipping invoice are to be attached to the repair order scrapping copy, which is attached to the scrapping copy of the Oldsmobile warranty claim.
- If the repair is done by the dealer, or sublet to a non AC-Delco repair station, credit will be allowed on an Oldsmobile warranty claim. Allowances for such repairs are included in the Labor Time Guide. Sublet repair charges should be included on the claim and the sublet bill retained in the usual manner.
- An additional 0.2 hour administrative allowance will be paid when radios are repaired under warranty by an AC-Delco repair center or other qualified service outlet. This additional time should be added to the published time allowance in the Labor Time Guide and entered in the "labor hours" column of the Oldsmobile Warranty Claim form.
UNUSUAL RADIO INTERFERENCE PROBLEMS
It is the responsibility of the dealership to diagnosis and repair radio interference conditions caused by other components on the vehicle. In unusual cases where the dealership has been unable to determine the cause of the interference, it may be necessary to sublet the repairs to a warranty repair center. The dealership will be responsible for the cost of repairs made by the warranty repair center. Prior zone authorization should be obtained for such repairs before the sublet repair costs are submitted on a warranty claim.
CB RADIO
When a problem exists with a CB radio, all of the components should be sent in. This includes radio chassis, transceiver, interconnecting harness, chassis microphones, and cables. Without all of these components, the radio cannot be diagnosed properly.
"DELCO-GM/BOSE MUSIC SYSTEM" ---------------------------- This system (UU8) is available only in the 1983 Toronado. Its speakers are serviced separately from the amplifier modules.
The radio receiver and the amplifier modules should be handled separately when being sent out for repair.
Diagnosis of the Delco GM/Bose music System is covered in your 1983 Chassis Service Manual.
DIAL LAMP REPLACEMENT
All radios must be removed from the vehicle for replacement of radio dual lamp. The procedures for removal are outlined in the 1983 Service Manual. E.T.R. radios do not use a dial lamp. See E.T.R. Digital Display Diagnosis in the 1983 Service Manual.
We have included in this Bulletin a list of AC-Delco Radio Exchange Centers and marked those centers that we also qualified as Citizen's Band Radio Repair Centers. If repair work or other service is required, contact the center in your area.
RADIO EXCHANGE CENTERS
ALABAMA ELECTRONIX WEST, INC. ------- Suite 12 - 833 Mahler Road RICKWOOD RADIO SERVICE Burlingham, CA 94010 3325 6th Avenue, South 415/697-6343 Birmingham, AL 35222 205/328-4149 FRESNO AUTO STEREO COMPANY 2227 East Belmont Avenue ARRO-SPACE TV REPAIR Fresno, CA 93701 3013 Bob Wallace Avenue 209/485-1231 Huntsville, AL 35805 205/536-7477 AUTO ELECTRIC RADIO 1841 West Commonwealth M & G AUDIO ELECTRONICS Fullerton, CA 92633 1922 Dauphin Island Parkway 714/871 -7357 Mobile, AL 36605 205/473-2430 AUTO ELECTRIC RADIO 1038 Long Beach Boulevard LEINER RADIO & TV SERVICE Long Beach, CA 90813 1014 South Court 213/435-4203 Montgomery, AL 36104 205/263-1106 GENERAL MOBILE ELECTRONICS COMPANY 748 Monterey Pass Road ARIZONA Monterey Park, CA 91754 ------- 213/264-9750 JIMMY'S RADIO & STEREO 5049 North Seventh Avenue THARP'S RADIO Phoenix, AZ 85013 2664 Marconi Avenue 602/264-1379 Sacramento, CA 95821 916/489-6310 WILSON RADIO SERVICE 503 E. 9th Street AUTO ELECTRIC COMPANY Tucson, AZ 85705 2503 Randolph Street 602/622-3934 Huntington Park, CA 90255 213/588-5206 ARKANSAS -------- McKINNEY AUTO RADIO RANDAZZO AUTO RADIO 307 W. Seventh Street 233 Commercial Street Little Rock, AR 72201 San Jose, CA 95112 501/374-6167 408/293-1920
REYNOLDS RADIO SERVICE ALL AMERICAN RADIO MART No. 36 Lakeview Circle 19314 Vanowen Street Conway, AR 72032 Reseda, CA 91335 501/470-0833 213/881-5474
CAIIFORNIA COLORADO
BERKELEY AUTO RADIO DOWNTOWN RADIO 2621 Shattuck Avenue 1010 N. Federal Boulevard Berkeley, CA 94704 Denver, CO 80204 415/848-6616 303/573-6288
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CONNECTICUT WORLD OF SOUND ----------- 2526 Okeechcbee Boulevard RALPH'S RADIO SERVICE, INC. West Palm Beach, FL 33409 277 Lenox Avenue 305/689-6266 Bridgeport, CT 06605 203/367-3688 GEORGIA ------- JO-D'S OF WEST HARTFORD SPEEDOMETER EXCHANGE 540 New Park Avenue 270 Tochwood Drive, N.W. West Hartford, CT 06110 Atianta, GA 30313 203/236-1696 404/688-0522
FLORIDA SPEEDOMETER SERVICE COMPANY ------- 8471 Roswell Road EDDY'S RADIO & TV SERVICE Atlanta, GA 30338 1110 N.E. 4th Avenue 404/998-1666 Ft. Lauderdale, FL 33304 305/763-2964 IDAHO ----- EASTERN AUTRONICS SOUND SERVICE 9900 N.W. 27th Avenue 3702 Overland Avenue Miami, FL 33147 Boise, ID 83705 305/485-3400 208/344-5503
AUTO RADIO SERVICE, INC. OF FLORIDA ILLINOIS 4488 A. Phillips Higliway -------- Jacksonville, FL 32207 STATE RADIO & SOUND 904/737-3050 3800 W. Main Belleville, IL 62223 618/397-3800 RALPH PRESTON ELECTRONICS 7726 N.E. 2nd Avenue AJR RADIO, INC. Miami, FL 33138 15608 South 70th Court 305/757-4188 Orland Park, IL 60462 312/476-1553 DODSON AUTO RADIO, INC. 2615 East South Street CENTURY AUTO RADIO Orlando, FL 32803 5037 W. Diversey Avenue 305/894-1171 Chicago, IL 60639 312/622-7449 RUSSO'S RADIO & TV 105 S. Warrington Road AAA AUTO RADIO Pensacola, FL 32507 1724 15th Street Place 904/456-5774 Moline, IL 61265 309/764-8080 TECHNI-CAR 5039 Rio Vista Avenue LUCKY'S RADIO & TV Tampa, FL 33614 803 East Main Street 813/884-0022 Urbana,IL 61801 217/3674865
TECHNI-SERVICE, INC. AVC ELECTRONICS 1813 South Dixie Highway 1411 Washington Road West Palm Beach, FL 33401 Washington,IL 61571 305/832-1769 309/745-8281
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D & B AUTO RADIO KENTUCKY 6727 Nonhwest Highway -------- Chicago, IL 60630 SCHABER'S RADIO SERVICE 312/774-0900 22 W. Tenth Strest Covington, KY 41011 INDIANA 606/431-3122 ------- YELLIG AUTO RADIO SERVICE DAVIS SERVICE CENTER 216 N.W. Eighth Street 417 South Mill Street Evansville, IN 47708 Lexington, KY 40508 812/423-8403 606/254-0066
NATIONAL AUTO RADIO SERVICE, INC. T. A. KINCHELOE RADIO SERVICE 303 South Clinton 830 South First Street Fort Wayne, IN 46802 Louisville, KY 40203 219/426-7301 502/585-5126
COMMUNITY RADIO LOUISIANA 9445 Indianapolis Blvd --------- Highland,IN 46322 DELL RADIO & TV, INC. 219/924-4400 2765 Choctaw Road Baton Rouge, LA 70805 FORTUNE'S AUTO ELECTRONICS 504/357-4541 839 North Capitol Avenue Indianapolis,IN 46204 AUTO RADIO CENTER, INC, 317/634-5019 4116 Marigney New Orleans, LA 70122 AUTO RADIO SPECIALISTS 504/282-3882 1335 Lincolnway, E. Mishawaka,IN 46544 SHIPP RADIO SERVICE 219/255-6434 423 Lake Street Shreveport, LA 71102 IOWA 318/221-7240 ---- JACK WALLACE AUTO RADIO MARYLAND 1120 Locust Street -------- Des Moines, IA 50309 COUNTY RADIO, INC. 515/288-2479 7506 Belair Road Baltimore, MD 21236 ACE RADIO & TV 301/668-5484 231 West 2nd Street Dubuque,IA 52001 CATON RADIO - AUTO SERVICE 319/583-5453 19 Ingleside Avenue Catonsville, MD 21228 SPECTRUM AUTOMOTIVE CENTER, INC. 301/747-8667 4711 Brady Street Davenport, IA 52807 B & F RADIO, INC. 319/386-7200 11118 Georgia Avenue Wheaton, MD 20902 KANSAS 301/933-2363 ------ ACTION AUTO RADIO MONAHAN ELECTRONICS 413 Wabash 8509 Atlas Drive Wichita, KS 67214 Gaithwsburg, MD 20760 316/262-0457 301/840-5901
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MASSACHUSETTS KENT'S RADIO ------------- 2724 Turner Street E. W. LONG, INC. Lansing, MI 48906 7 Logan Street 517/487-6267 Springfield, MA 01109 413/733-0808 NORTHWEST AUTO RADIO, INC. 29076 Plymouth Road NATIONAL CAR RADIO Livonia, MI 48150 23 Elm 313/261-9680 Watertown, MA 02172 617/926-1075 ROYAL RADIO SALES & SERVICE, INC. 612 North Main Street MODERN RADIO SHOP Royal Oak, MI 48067 348 Broadway 313/548-8711 Wakefield, MA 01880 617/246-2052 MINNESOTA --------- MICHIGAN AUTO-SOUND COMPANY -------- 5401 Boone Avenue, North M & R ELECTRONICS Minneapolis, MN 55428 2638 Kosciuszko 612/537-2121 Bay City, MI 48706 517/894-0971 SPEEDOMETER RADIO SERVICE 196 Forbes T. E. HUNT AUTO RADIO St. Paul, MN 55102 11505 East McNichols Road 612/224-3874 Detroit, MI 48205 313/371-8875 MISSISSIPPI FACTORY OFFICIAL DISTRIBUTOR ----------- 24600 Drake Road AUTO ELECTRONICS CENTER Farmington, MI 48024 2400 24th Street 313/477-2400 Gulfport, MS 39501 601/863-2468 SPECMO ENTERPRISES 201 S. Don Highway RADIO SPECIALISTS Flint, MI 48503 816 S. Gallatin 313/233-6154 Jackson, MS 39204 601/352-5631 GEORGE'S HITCH 2832 Vineland S.E. MISSOURI Grand Rapids, MI 49508 -------- 616/243-2398 AUTO RADIO & STEREO 2815 Main Street SYBESMA'S TV AND RADIO Kansas City, MO 64108 501 West 17th Street 816/421-0190 Holland, MI 49423 616/392-6911 AUTRONICS INCORPORATED 1450 Page Industrial Ct. REYNOLDS ELECTRONICS St. Louis, MO 63132 702 Mill Street 314/423-2323 Kalamazoo, MI 49001 616/345-8845
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MONTANA LARAN ELECTRONICS, INC. ------- 3768 Boston Road JOHNSON RADIO Bronx, NY 10469 510 Eighth Street, West 212/881-9600 Billings, MT 59102 406/245-6673 PHIL'S RADIO-TV REPAIR 7718 Flatlands Avenue NEBRASKA Brooklyn, NY 11236 -------- 212/763-7300 RADIO ENGINEERING 8520 I Street HURON ELECTRONICS Omaha, NE 68127 324 North Oak Street 402/339-2200 Buffalo, NY 14203 716/856-6845 NEVADA ------ CREATIVE AUDIO HOSKINS ELECTRONICS 744 B. Elmont 1155 Las Vegas Blvd, South Elmont, NY 11003 Las Vegas, NV 89104 212/657-8822 702/382-9416 MODEL ELECTRONICS,INC. NEW JERSEY 321 West Route 59 ---------- Nanuet, NY 10954 EASTERN ELECTRONICS, INC. 914/623-8020 180 Essex Street Hackensack, NJ 07601 UNITED RADIO SERVICE 201/342-3945 2949 Erie Boulevard, East Syracuse, NY 13224 QUICK STOP CAR RADIO 315/446-5570 875 Stuyvesant Irvington, NJ 07111 BOULEVARD RADIO & TV 201/373-8442 2507 Niagara Falls Boulevard Tonawanda, NY 14150 A-1 TV & RADIO SERVICE 716/691-6366 Route 130 & Marlton Pike Pennsauken, NJ 08105 BEITER ELECTRONICS 609/966-2222 2104 East Henrietta Road Rochester, NY 14623 NEW MEXICO 716/334-2268 ---------- BARR RADIO NORTH CAROLINA 5314 Coal, S.W. -------------- Albuquerque, NM 87108 DOWNTOWN RADIO SERVICE 505/255-2054 3100 South Tryon Street Charlotte, NC 28210 THE RADIO SHOP 704/525-8976 3115 Clarmont Northwest Albuquerque, NM 87197 NORTH DAKOTA 505/883-3742 ------------ ELDERS RADIO COMMUNICATION, INC. NEW YORK 55 North Third Street -------- Fargo, ND 58102 MODERN RADIO SHOP 701/293-9561 112 Central Avenue Albany, NY 12206 518/434-6615
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OHIO OREGON
QUEEN CITY RADIO COMPANY EMERALD AUTO RADIO CO. 12th and Central Parkway 901 River Road Cincinnati, OH 45120 Eugene, OR 97404 513/421-3070 503/689-7520
BALL RADIO & TELEVISION ED'S AUTO-LECTRIC SERVICE 14625 Puritas Road 233 N.E. Grand Avenue Cleveland, OH 44135 Portland, OR 97232 216/941-5700 503/234-5371
ACE RADIO & TV SERVICE, INC. INSTRUMENT SALES & SERVICE 202 East Gay Street 33 N.E. 6th Avenue Columbus, OH 43215 Portland, OR 97232 614/221-5584 503/232-0134
DAYTON SPEEDOMETER SERVICE, INC. PENNSYLVANIA 660 N. Main Street ------------ Dayton, OH 45405 M. F. EDDINGER 513/222-1491 1729 South Founh street Allentown, PA 18103 LIGHTBODY LEKTRONICS 215/797-4791 8279 Market Street Youngstown,OH 44512 R. T. GRIM COMPANY 216/726-1188 19th and Market Streets Camp Hill, PA 17011 WHITLOW ELECTRONIC CORPORATION 717/761-4113 2150 Noble Road East Cleveland, OH 44112 H & R RADIO 216/451-1775 11 E. Montgomery Hatboro, PA 19040 ELECTRA-SOUND, INC. 215/672-3707 6076 State Road Parma, OH 44134 WHELAN AUTOMOTIVE ELECTRONICS CORP. 216/888-4200 Penn and Harrison Streets Philadelphia, PA 19124 215/288-4600 SIEGEL RADIO 1110 Sylvania AMERICAN AUTO PRODUCTS Toledo, OH 43612 5135 Centre Avenue 419/476-5002 Pittsburgh, PA 15232 412/682-7551 OKLAHOMA -------- STEWART'S SPEEDOMETER RADIO HARDISON'S ELECTRONICS 110 South Third Street 4818 South Pennsylvania Youngwood, PA 15697 Oklahoma City, OK 73119 412/925-7244 405/682-0441 ERIE AUTO SOUND STEVE'S ELECTRONIC SERVICE 1817 Peach Street 1621 East 11th Street Erie, PA 16507 Tulsa, OK 74120 814/454-6062 918/582-0594
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RHODE ISLAND TEXAS ------------ ----- DON FAELLA COMPANY E & L AUTOMOTIVE 1111 Douglas Avenue 1107 Port Neches Avenue Providence, RI 02904 Port Neches, TX 77651 401/274-7166 713/727-5239
SOUTH CAROLINA HOWARD RADIO, INC. -------------- 4235 North First Street WILSON'S RADIO Abilene, TX 79603 1717 Peeples Unit M 915/677-1335 Columbia, SC 29203 803/786-4180 LONE STAR AUTO RADIO SERVICE 1308 West 7th Avenue MASTER ELECTRONICS Amarillo, TX 79101 1414 E. Wash - Belle Plaza 806/374-8261 Greenville, SC 29607 803/271-6890 APW ELECTRONICS 820 Shelby Lane, No. 103 SOUTH DAKOTA Austin, TX 78704 ------------ 512/442-7824 TRI-STATE/RADIO SPECTRUM 401 Main Street BINZ AUTO RADIO SERVICE Rapid City, SD 57701 1312 North Water Street 605/348-1949 Corpus Christi, TX 78401 512/883-4131 TENNESSEE --------- LONG ELECTRONICS RADIO WARRANTY & DISTRIBUTING CO. 2600 McKinney Avenue 1090 S. Highland Dallas, TX 75204 Jackson, TN 38301 214/748-0044 901/427-4824 SPEEDOMETER SERVICE,INC. AUTO RADIO & TV SERVICE 14109 Inwood Road 923 N. Central Avenue Dallas, TX 75234 Knoxville, TN 37917 214/387-8511 615/523-7763
BALL AUTO RADIO BARR RADIO COMPANY 2298 Young Avenue 7501 Montana Avenue Memphis, TN 38104 El Paso, TX 79925 901/278-4922 915/778-2890
UNION AUTO ELECTRIC CORPORATION CLARENCE MATHIS & SONS RADIO 3450 Cazassa Road 1000 N.W. 25th Street Memphis, TN 38226 Fort Worth, TX 76106 901/345-1113 817/626-5426
RADIO SERVICE CENTER HOLCOMB DISTRIBUTORS 116 17th Avenue, South 1201 West Clay Nashville, TN 37203 Houston, TX 77019 615/242-0556 713/529-8744
JERRY'S APPLIANCE & TV SERVICE PRECISION RADIO 501 West Inmann Street 2505 Ella Blvd Cleveland, TN 37311 Houston, TX 77008 615/472-1321 713/869-6919
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ADVANCED ELECTRONICS, INC, PEARSON ELECTRONICS 1310 19th Street 1816 East Sprague Avenue Lubbock, TX 79401 Spokane, WA 99202 806/763-8246 509/535-0434
MODEL AUTO ELECTRONICS OSBORNE RADIO, INC. 923 North Alamo 4349 Roosevelt Way, N.E. San Antonio, TX 78215 Seattle, WA 98105 512/223-3827 206/632-5020
RENSCHLER'S, INC. WEST VIRGINIA 600 South Valley Mills Road ------------- Waco, TX 76711 ELECTRONIC COMMUNICATIONS 817/754-4655 408 Old Goff Mountain Road Cross Lanes, WV 25313 ZENER ELECTRONICS 304/776-4091 9444 Old Katy Road Houston, TX 77055 WISCONSIN 713/932-6360 --------- RADIO SPECIALTY COMPANY UTAH 901 Williamson Street ---- Madison, WI 53703 AUDIO SERVICE LAB 608/255-7392 3870 Washington Blvd Ogden, UT 84403 AUTO STEREO 801/627-0955 510 North 27th Street Milwaukee, WI 53208 VIRGINIA 414/342-3212 -------- HURLEY'S AUTO RADIO WEST-SIDE RADIO & TV 1524 DD Springhill Road 8000 W. Appleton Avenue McLean, VA 22101 Milwaukee, WI 53218 703/790-8744 414/463-8282
REYNOLDS RADIO 15 Henry, P.O. Box 2354 Martinsville, VA 24112 703/638-2425
MOLLEN'S, INC. 2003 Westmoreland Ave Richmond, VA 23230 804/353-4477
SOUTHERN AUTRONICS 101 East Wythe Street Petersburg, VA 23803 804/861-2700
WASHINGTON
MOTORADIO DISTRIBUTING COMPANY 1231 Westlake Avenue, North Seattle, WA 98109 206/282-5522
General Motors bulletins are intended for use by professional technicians, not a "do-it-yourselfer". They are written to inform those technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions and know-how to do a job properly and safely. If a condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See a General Motors dealer servicing your brand of General Motors vehicle for information on whether your vehicle may benefit from the information.
