| Subject: | Cassette Player Cleaning and
Maintenance |
| Models: | 1998-2000 All Passenger Cars
and Trucks |
| with Cassette Tape Players |
Radios are being replaced and charged to warranty because
the customer has commented on any one or more of the following conditions:
| • | The tape sounds muffled. |
| • | The tape sounds garbled. |
| • | The tape is inoperative. |
| • | The tape is becoming stuck in the cassette player. |
When the radio is returned to the repair center, the cause is
found to be a dirty tape head.
When a customer comes in with any of above conditions concerning their
cassette player, dealers should perform the normal cassette player maintenance.
Maintenance procedures are in the Owner's Manual and/or the Service Manual.
The customer must be charged for this service.
