INFO - CORRECT LABOR CODE USAGE FOR ENTERTAINMENT SYS.. Buick Riviera 1999

SUBJECT: INFORMATION - CORRECT LABOR CODE USAGE FOR ENTERTAINMENT SYSTEMS (RADIOS, REMOTES, PLAYBACK UNITS AND CD CHANGERS)

MODELS: 1990-1999 PASSENGER CARS AND TRUCKS (UNLESS OTHERWISE DIRECTED ON SPECIFIC VEHICLES BY PREVIOUS CORPORATE SERVICE BULLETINS)

THIS BULLETIN IS TO RESOLVE THE ISSUE OF IMPROPER USE OF LABOR CODES FOR RADIO WARRANTY. THE FOLLOWING IS A BREAKDOWN OF THE CORRECT LABOR CODES TO USE FOR THE DIFFERENT COMPONENTS OF THE ENTERTAINMENT SYSTEM.

RADIOS:

USE THE FOLLOWING LABOR CODES WHEN SUBMITTING WARRANTY CLAIMS FOR FACTORY OR DEALER INSTALLED RADIOS. THE RADIOS CAN INCLUDE CASSETTE OR CD PLAYERS OR BOTH INTERNAL TO THE RADIO.

R0750 - REMOVE AND REPLACE RADIO, RETURN TO AC-DELCO R0752 - REMOVE RADIO, RETURN TO AC-DELCO R0753 - REINSTALL RADIO, RETURNED FROM AC-DELCO R0760 - REMOVE, REPAIR AND REPLACE RADIO R0762 - REMOVE RADIO R0763 - REINSTALL RADIO

REMOTE CASSETTE PLAYERS:

USE THE FOLLOWING LABOR CODES WHEN SUBMITTING WARRANTY CLAIMS ON REMOTE CASSETTE PLAYERS. THESE ARE UNITS THAT ARE REMOTE FROM THE RADIO AND ONLY PLAY A CASSETTE. THEY MAY BE MOUNTED SOMEWHERE ELSE IN THE DASH OR IN THE CONSOLE.

R0770 - REMOVE AND REPLACE REMOTE TAPE PLAYER, RETURN TO AC-DELCO R0772 - REMOVE REMOTE TAPE PLAYER, RETURN TO AC-DELCO R0773 - REINSTALL REMOTE TAPE PLAYER, RETURNED FROM AC-DELCO R0780 - REMOVE, REPAIR AND REPLACE REMOTE TAPE PLAYER R0782 - REMOVE REMOTE TAPE PLAYER

REMOTE CD PLAYERS:

USE THE FOLLOWING LABOR CODES WHEN SUBMITTING WARRANTY CLAIMS ON REMOTE CD PLAYERS. THESE ARE UNITS THAT ARE REMOTE FROM THE RADIO AND ONLY PLAY A SINGLE CD. THEY MAY BE MOUNTED SOMEWHERE ELSE IN THE DASH OR IN THE CONSOLE.

R0830 - REMOVE AND REPLACE REMOTE CD PLAYER, RETURN TO AC-DELCO R0832 - REMOVE REMOTE CD PLAYER, RETURN TO AC-DELCO R0833 - REINSTALL REMOTE CD PLAYER, RETURNED FROM AC-DELCO R0840 - REMOVE, REPAIR AND REPLACE REMOTE CD PLAYER R0842 - REMOVE REMOTE CD PLAYER R0843 - REINSTALL REMOTE CD PLAYER

REAR SEAT AUDIO CONTROLS:

USE LABOR CODE R0862 TO SUBMIT WARRANTY CLAIMS AGAINST REAR SEAT AUDIO CONTROLS. THESE ARE AUXILIARY RADIO CONTROLS WITH HEADPHONE JACKS USUALLY LOCATED IN THE BACK SEAT ARMRESTS, ON THE BACK OF THE CONSOLE OR IN THE HEADLINER. CD CHANGERS USE LABOR CODE R0855 WHEN SUBMITTING WARRANTY CLAIMS FOR FACTORY OR DEALER INSTALLED CD CHANGERS. THIS IS FOR CD PLAYERS THAT ARE NOT PART OF THE RADIO AND THAT HOLD MORE THAN ONE CD. THEY MAY BE MOUNTED IN THE DASH, CONSOLE OR TRUNK. REFER TO ACCESSORY SECTION IN THE WARRANTY AND LABOR TIME GUIDE MANUAL TO IDENTIFY ALL OTHER AUDIO RELATED CODES.

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GENERAL MOTORS BULLETINS ARE INTENDED FOR USE BY PROFESSIONAL TECHNICIANS, NOT A "DO-IT-YOURSELFER". THEY ARE WRITTEN TO INFORM THOSE TECHNICIANS OF CONDITIONS THAT MAY OCCUR ON SOME VEHICLES, OR TO PROVIDE INFORMATION THAT COULD ASSIST IN THE PROPER SERVICE OF A VEHICLE. PROPERLY TRAINED TECHNICIANS HAVE THE EQUIPMENT, TOOLS, SAFETY INSTRUCTIONS AND KNOW-HOW TO DO A JOB PROPERLY AND SAFELY. IF A CONDITION IS DESCRIBED, DO NOT ASSUME THAT THE BULLETIN APPLIES TO YOUR VEHICLE, OR THAT YOUR VEHICLE WILL HAVE THAT CONDITION. SEE A GENERAL MOTORS DEALER SERVICING YOUR BRAND OF GENERAL MOTORS VEHICLE FOR INFORMATION ON WHETHER YOUR VEHICLE MAY BENEFIT FROM THE INFORMATION.