Rattle, Clunk, Pop, Snap Noise from Front and/or Rear Suspension While Driving Over Rough, Uneven, Wash Board Road Surfaces (Replace Appropriate Stabilizer Link(s))

This bulletin is being revised to update the Warranty information. Please discard Corporate Bulletin Number 05-03-08-007 (Section 03 -- Suspension).

Some customers may comment on a rattle, clunk, pop, loose lumber-type noise coming from the front and/or rear suspension while driving over rough, uneven roads.

The front and/or rear stabilizer links may develop additional clearance in the ball joint links, leading to a noise concern.

1. Road test the vehicle and verify if the noise is coming from the front or rear, left or right of the vehicle. It is possible in some circumstances that the noise may be coming from the front and rear suspension.
2. Once it is determined that the noise is coming from the front or rear, left or right of the vehicle, raise the vehicle on a hoist. Refer to Lifting and Jacking the Vehicle in General Information (SI Document ID #1253321).

Caution: DO NOT DRIVE the vehicle on highways or at a high rate of speed while the stabilizer link(s) are removed/disconnected from the vehicle. ONLY test drive the vehicle in a parking lot or on a side street. Driving the vehicle with the link(s) removed/disconnected may reduce vehicle stability.

3. Remove or disconnect the suspect stabilizer link(s) from the appropriate stabilizer shaft and re-road test the vehicle with the links disconnected to verify the source of the noise.

•	If the noise is still present with the suspect link(s) removed, the source of the noise is NOT the stabilizer links. Refer to the information below for diagnostic assistance.

-	Service Bulletin -- Rattle From Front of Vehicle (Adjust Hood Latch Following New Procedure) #03-08-63-003 or newer (SI Document ID #1410372)

-	Service Bulletin -- Rattle Noise Under Hood (Reposition Hood Prop Rod) #04-08-63-005 or newer (SI Document ID #1527265)

-	Service Information -- Suspension - Suspension General Diagnosis in the appropriate SI Document.

•	If the noise is no longer present with the suspect stabilizer link(s) removed, continue with the next step.

4. Replace the suspect stabilizer link(s) (see parts information below). Refer to the appropriate Service Information for the replacement procedure.

For vehicles repaired under warranty, use: