GM Service Manual Online
For 1990-2009 cars only

Diagnostic Instructions

    • Perform the Diagnostic System Check - Vehicle prior to using this diagnostic procedure.
    • Review Strategy Based Diagnosis for an overview of the diagnostic approach.
    •  Diagnostic Procedure Instructions provides an overview of each diagnostic category.

DTC Descriptors

DTC B3821 00: Left Rear Window Relay Power Circuit

DTC B3824 00: Right Rear Window Relay Power Circuit

Diagnostic Fault Information

Circuit

Short to Ground

Open/High Resistance

Short to Voltage

Signal Performance

Driver Door Module B+

1, 3

1

--

--

LR Window Switch B+

1, 3

3

--

--

Passenger Door Module B+

2, 4

2

--

--

RR Window Switch B+

2, 4

4

--

--

Power Window Switch Right Rear Down Signal

B3823 00

B3823 00

B3823 00

--

Power Window Switch Right Rear Up Signal

B3822 00

B3822 00

B3822 00

--

Power Window Switch Left Rear Down Signal

B3820 00

B3820 00

B3820 00

--

Power Window Switch Left Rear Up Signal

B3819 00

B3819 00

B3819 00

--

Power Window Lockout Left Rear Control

B3821 00

B3821 00

B3821 00

--

Power Window Lockout Right Rear Control

B3824 00

B3824 00

B3824 00

--

LR Window Motor Control

3

3

3

--

Passenger Window Motor Control

B3205 00

B3205 0B

B3205 00

--

RR Window Motor Control

4

4

4

--

Driver Window Motor Control

B3205 00

B3205 0B

B3205 00

--

LR Window Switch Ground

--

3

3

--

RR Window Switch Ground

--

4

4

--

RR Window Switch Ground

--

4

4

--

Driver Door Module Ground

--

1

1

--

Passenger Door Module Ground

--

2

2

--

1. Driver Window Malfunction

2. Passenger Window Malfunction

3. Left Rear Window Malfunction

4. Right Rear Window Malfunction

Circuit/System Description

The body control module (BCM) supplies voltage to the rear window switches allowing for normal window operation from the rear switches. If the rear window lockout function is enabled, the BCM will not supply voltage to the rear window switches and the rear windows will only operate when the BCM receives a command to operate the appropriate rear window UP or DOWN from the driver door module (DDM).

Conditions for Running the DTC

    • Battery voltage is between 9-16 volts.
    • The ignition is ON.

Conditions for Setting the DTC

B3821 00

The BCM detects a fault in the left rear window lockout circuit.

B3824 00

The BCM detects a fault in the right rear window lockout circuit.

Action Taken When the DTC Sets

The left or right rear power window will be inoperative.

Conditions for Clearing the DTC

    • The DTC will be current for as long as the fault is present.
    • When the fault is no longer present, the DTC will be a history DTC.
    • A history DTC will clear after 50 ignition cycles

Reference Information

Schematic Reference

Power Window Schematics

Connector End View Reference

Power Door Systems Connector End Views

Description and Operation

Power Windows Description and Operation

Electrical Information Reference

    •  Circuit Testing
    •  Connector Repairs
    •  Testing for Intermittent Conditions and Poor Connections
    •  Wiring Repairs

Scan Tool Reference

    •  Scan Tool Output Controls
    •  Scan Tool Data List
    •  Scan Tool Data Definitions

Circuit/System Verification

  1. Ignition ON, command the rear passenger power windows UP and DOWN with a scan tool, the rear passenger power windows should perform the UP and DOWN command.
  2. Observe the scan tool Window Lockout Switch parameter while pressing and depressing the window lockout switch on the driver master control. The reading should change between ON and OFF.

Circuit/System Testing

  1. Ignition OFF, disconnect the harness connector at the appropriate rear window switch.
  2. Enable the rear windows by using the window lockout switch.
  3. Ignition ON, test for more than 10 volts between the control circuit terminal D and ground.
  4. If less than the specified range, test the control circuit for a short to ground or open/high resistance. If the circuit tests normal, replace the BCM.
  5. Disable the rear windows by using the window lockout switch.
  6. Test for 0 volts between the control circuit terminal D and ground.
  7. If greater than the specified value, test the control circuit for a short to voltage. If the circuit tests normal, replace the BCM.
  8. If all circuits test normal, replace the rear window switch.

Repair Instructions

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

    •  Rear Side Door Window Switch Replacement
    •  Control Module References for BCM replacement, setup and programming